Aranyi Arias Cruz
Boston,MA
Summary
Passionate, dependable, and nurturing candidate seeking a full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills to provide high-quality care and education to infants and toddlers. Eager to create engaging, developmentally appropriate activities and foster a safe, inclusive learning environment to support children's social, emotional, and cognitive development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber Technologies, Corporate Office
02.2019 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Security Officer
Dana-Farber | Boston, MA
02.2020 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Gas Station Clerk
Speedway
05.2017 - 10.2018
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Delivered exemplary customer service and warmly greeted guests.
- Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
- Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
Education
Psychology -
University of Massachusetts - Boston
Boston, MAAssociate of Science in Natural Sciences -
Quincy College
Quincy, MA05.2020
Skills
- Fluent in English and Spanish
- Good customer service and team player
- Calm and professional under pressure
- Efficient, detail-oriented, and reliable
- Schedule Management
- Patience and understanding
- Customer Service
Certification
- CNA - Certified Nurse Assistant (#121846)
Timeline
Security Officer
Dana-Farber | Boston, MA
02.2020 - 10.2022
Uber Driver
Uber Technologies, Corporate Office
02.2019 - Current
Gas Station Clerk
Speedway
05.2017 - 10.2018
Psychology -
University of Massachusetts - Boston
Associate of Science in Natural Sciences -
Quincy College
- CNA - Certified Nurse Assistant (#121846)
Similar Profiles
Tatela AndersonTatela Anderson
Uber Partner at Uber Technologies, Corporate OfficeUber Partner at Uber Technologies, Corporate Office
Darlene RosalesDarlene Rosales
Remote Internal Communications at Uber Technologies, Corporate OfficeRemote Internal Communications at Uber Technologies, Corporate Office
Ciera BalinskiCiera Balinski
Risk and Compliance Specialist II at Uber Technologies, Corporate OfficeRisk and Compliance Specialist II at Uber Technologies, Corporate Office