Daniel Saenz
Dickinson,TX
Summary
Results-driven professional with proven expertise in prospecting and qualifying new business opportunities. Skilled in assessing client needs and delivering strategic advice to boost retention and loyalty. Consistently exceeds predefined goals through effective operational development and strategy execution.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Uber Partner
Uber Technologies, Corporate Office
San Francisco, CA
01.2025 - Current
- Followed company policies and procedures related to driver conduct on the road.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
- Notified customers of delays to decrease calls to support.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Kept detailed records of rides, including times, distances, and earnings, for reporting purposes.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Offered riders information about local attractions and restaurants.
- Drove passengers from pick-up points to deliver to destination.
- Cleaned vehicle regularly to maintain professional appearance.
Mail Carrier
United States Postal Office
League City, TX
06.2023 - Current
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Delivered various types of mail on routes according to strict timelines.
- Sorted mail to be delivered according to route and customer address.
- Routed all classes of mail in sequence of delivery along established route.
- Delivered mail to residents and business within assigned area.
- Provided friendly customer service at all times while delivering mail.
- Used road maps or GPS to verify routes and designated addresses.
- Assisted other carriers with their routes as needed during peak periods.
- Operated a vehicle in accordance with safety regulations.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Commissary Representative
The Keefe Group
Galveston, Texas
01.2022 - 12.2022
- Conducted commissary sales transactions, processed inmate order forms, and assisted inmates.
- Maintained confidentiality and security of records.
- Performed transfers of products and merchandise from warehouse to inmates.
- Verified incoming shipments against receiving documents, and noted and reported discrepancies, damage, or quality concerns.
- Picked orders by invoice, and placed them in large bins to be delivered to different pods in the Galveston County Jail.
- Inventoried stock and restocked shelves as needed.
- Processed returns are promptly handled in accordance with company policy.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Verified accuracy of invoices against orders placed by customers.
General Manager
The OSPECA GROUP
Brownsville, TX
01.1995 - 12.2021
- Trained employees on duties, policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Managed daily operations of the sales department, including the supervision of staff members.
- Executed strategic sales plans to expand the customer base and revenue.
- Performed sales consultations and educated clients on products and services.
- Negotiated contracts with clients to maximize profitability.
- I attended trade shows to promote the company's products and services.
Education
High School Diploma -
University Of Texas At Brownsville
Brownsville, TX12-1985
Skills
- Customer service
- Attention to detail
- Problem solving
- Organizational skills
- Excellent communication
- Spanish Proficient
- Customer-oriented
- Customer engagement
- Analytical thinking
Languages
Spanish
Professional
Certification
- Sales Consultant Base Certification Ford
- Sales Consultant Base Certification Toyota
- Employee Harrasment and Discrimination
References
References available upon request.
Timeline
Uber Partner
Uber Technologies, Corporate Office
01.2025 - Current
Mail Carrier
United States Postal Office
06.2023 - Current
Commissary Representative
The Keefe Group
01.2022 - 12.2022
General Manager
The OSPECA GROUP
01.1995 - 12.2021
High School Diploma -
University Of Texas At Brownsville
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