Aranza Martini
Hialeah,FL
Summary
Dynamic Restaurant Manager with proven expertise at Darden Olive Garden, excelling in team management and customer engagement. Successfully enhanced operational efficiency and fostered a positive culture, while training staff to deliver exceptional service. Proficient in inventory control and adept at conflict resolution, ensuring a memorable dining experience for all guests.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Darden Olive Garden
08.2020 - 04.2025
- Oversee restaurant operations and ensure a smooth flow
- Maintain a positive restaurant culture
- Create work schedules that align with the restaurant’s needs
- Ensure proper compliance with restaurant hygiene regulations
- Train new employees to help them meet the restaurant’s expectations
- Interact with diners and build positive rapport with different types of people
- Manage and keep up smooth restaurant operations
- Supervise both kitchen staff and waitstaff, providing necessary feedback
- Write daily budget reports on both revenue and costs
- Communicate with diners and mitigate potential conflicts
- Organize and take stock of restaurant supplies
- Proven work experience in a restaurant setting
- Demonstrated customer service skills
- Understanding of financial management
- Strong knowledge of restaurant management software
- Ability to memorize and explain the restaurant’s menu
- Willingness to work flexible hours
- Clear verbal communication skills
- Organization skills
- Ability to stand and walk for long periods of time
- Clear attention to detail
- Problem-solving skills
- Knowledge of current food and beverage trends
Server
Darden(Olive Garden )
06.2016 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Miami Dade College
Miami, FLSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Timeline
Restaurant Manager
Darden Olive Garden
08.2020 - 04.2025
Server
Darden(Olive Garden )
06.2016 - 08.2020
Miami Dade College
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