Araseli Cholula
The Bronx,NY
Summary
Dynamic host with proven experience in optimizing workflow and enhancing customer satisfaction. Skilled in team collaboration, multitasking, and maintaining a welcoming atmosphere. Ready to contribute to a high-performance team in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Host
Boqueriarestaurant
New York, NY
08.2024 - Current
- Handled customer inquiries and complaints, providing effective solutions.
- Collaborated with team members to optimize workflow and efficiency.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
Cashier
Chopandgo
New York, NY
05.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced daily reconciliation.
- Assisted customers with product inquiries, enhancing shopping experience.
- Implemented promotional displays, increasing product visibility and sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Host
Mel's Burger Bar
New York, NY
11.2023 - 06.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Assisted with menu explanations, enhancing guest dining experience.
- Coordinated with kitchen staff to ensure timely food delivery.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Runner
Trump International Hotel
New York, NY
06.2022 - 10.2022
- Delivered timely food and beverage orders to guests and staff.
- Assisted team members in maintaining cleanliness and organization of dining areas.
- Communicated effectively with kitchen staff to ensure smooth order flow.
- Managed inventory of supplies and reported shortages to supervisors promptly.
Education
High School Diploma -
Bronx Lab
The Bronx, NYSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Customer assistance
- Patience and empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Boqueriarestaurant
08.2024 - Current
Cashier
Chopandgo
05.2024 - 11.2024
Host
Mel's Burger Bar
11.2023 - 06.2024
Runner
Trump International Hotel
06.2022 - 10.2022
High School Diploma -
Bronx Lab