Araseli Portillo-Garcia
Orlando
Summary
A flexible and hardworking team player focused on boosting productivity performance with conscientious and detail-oriented
approaches. Highly motivated and committed to providing accurate and efficient services.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Front Desk Agent
Jetblue Lodge
8265 Hanger Blvd
09.2024 - Current
- Answered guest telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Maintained energy and enthusiasm in a fast-paced environment.
- Processed check-outs, resolved billing issues, and handled payments or refunds.
- Facilitated a welcoming environment, greeting guests upon arrival.
- Trained new staff members in customer service techniques and hotel operations.
Assistant Program Coordinator Intern
U.S Department of Commerce's Orlando MBDA Business Center Operated by 3D Strategic Management
1314 E Robinson St, Orlando, FL 32801
06.2023 - 07.2023
- Acquired practical experience business development experience in a government agency office
- Marketed to and recruited clients for the Orlando MBDA Business Center and 3D strategic Management, Inc.
- Established a clear connection between education and leadership
- Acquired effective networking techniques and proper business etiquette
- Increased team's knowledge of new technology and provided trainings
- Identified resource partners with aligned missions to strengthen Orlando MBDA Business Center's collaborative efforts
Career and Technical Education Intern
Addition Financial Credit Union
1000 E Kaley St, Orlando, FL 32806
08.2022 - 05.2023
- Developed business, financial, and analytical skills needed for a career.
- Processed teller transactions to ensure accuracy and compliance with banking regulations
- Managed ledger balances to maintain financial integrity and support operational efficiency
- Administered new account openings
- Branch marketing
- Analyzed problems and identified solutions
Education
High School Diploma -
Willian R. Boone High School
1000 E Kaley St, Orlando, FL 3280605-2025
Skills
- Organizational Skills
- Maintaining high professional ethics in a working environment
- Time management and discipline
- Strong communication
- Capable of running amortization schedules to analyze loan terms
- Cash handling
- Proficient in Microsoft, Excel including VLOOKUP tables and business-related formulas
- Skilled in financial statement creation and analysis
- Transaction processing
- Administrative skills
- Customer service
- Training and mentoring
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front Desk Agent
Jetblue Lodge
09.2024 - Current
Assistant Program Coordinator Intern
U.S Department of Commerce's Orlando MBDA Business Center Operated by 3D Strategic Management
06.2023 - 07.2023
Career and Technical Education Intern
Addition Financial Credit Union
08.2022 - 05.2023
High School Diploma -
Willian R. Boone High School