Arbaaz Khan
Houston,TX
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Boost Moblie
05.2023 - Current
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Store Manager
Metro By T-Mobile
03.2020 - 05.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales by 28% and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Ramp Supervisor
Swissport Cargo Services
11.2019 - 02.2020
- Created load plans and performed calculations to prepare for assigned flights.
- Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
- Evaluated performance, set schedules, and coached ramp agents on work areas.
- Maintained documentation, completed shift paperwork and submitted information for team payroll.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
Account Manager
Prism Signs
10.2018 - 11.2019
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Education
High School Diploma -
Klein High School
Klein, TX04.2017
Skills
- Google AdWords
- Microsoft SharePoint
- Product and Service Sales
- Time Management
- Order Management
- Accurate Cash Handling
- Cost Management
- Staff Training
- Word Excel
- Adobe
- PhotoShop
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Store Manager
Boost Moblie
05.2023 - Current
Store Manager
Metro By T-Mobile
03.2020 - 05.2023
Ramp Supervisor
Swissport Cargo Services
11.2019 - 02.2020
Account Manager
Prism Signs
10.2018 - 11.2019
High School Diploma -
Klein High School