Regina Ward
Jamestown,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Abercrombie & Fitch
Winston Salem, NC
09.2022 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Manager
Abercrombie & Fitch
Greensboro, NC
04.2018 - 09.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Planned team-building exercises to increase employee performance and job satisfaction.
Education
Bachelor of Science - Mathematics
Greensboro College
Greensboro, NC05.2019
Skills
- Microsoft Access
- Google AdWords
- Manage Budgets
- Microsoft Office
- Time Management
- Staff Training
- Staff Management
- Microsoft Excel
Timeline
Store Manager
Abercrombie & Fitch
09.2022 - Current
Assistant Manager
Abercrombie & Fitch
04.2018 - 09.2022
Bachelor of Science - Mathematics
Greensboro College