Arbab Ousman
Utica,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Shift Manager
Mac Clark
Utica, NY
06.2022 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
Education
Bachelor of Science - Electrical Engineering
SUNY Polytechnic Institute
Utica, NY05-2028
Skills
- Inventory Control
- Safety Compliance
- Accurate money handling
- Handling Customer Complaints
- Workplace Safety
- Delegating Work
- Cash Handling
Affiliations
- love to go on walks and participate in outoodr activities such as fishing and hiking
Languages
Spanish
Limited
Accomplishments
- graduated with a GPA of 91.
Timeline
Shift Manager
Mac Clark
06.2022 - Current
Bachelor of Science - Electrical Engineering
SUNY Polytechnic Institute