Arbelisse Taveras
Paterson,NJ
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining administrative processes at G And S Medical Associations Llc. Excelled in HIPAA compliance and patient scheduling, boosting efficiency by 20%. Known for exceptional customer service and professionalism, effectively improving patient satisfaction and operational workflow. Fluent in English and Spanish, adept at insurance verification and maintaining confidentiality.
Overview
4
4
years of professional experience
Work History
Medical Assistant
G And S Medical Associations Llc
09.2021 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Verified patient insurance coverage and collected required co-payments.
Clerk Processor
Old Navy
11.2019 - 01.2021
- Provided exceptional customer service through clear communication and prompt resolution of issues.
- Improved document organization by implementing an efficient filing system.
- Collaborated with team members on special projects, achieving desired outcomes in a timely manner.
- Developed strong working relationships with colleagues to foster a positive work environment.
Education
High School Diploma -
Eastside High School
Paterson, NJ06.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- CPR
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Fluent in English and Spanish
- Payment Collection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
G And S Medical Associations Llc
09.2021 - 11.2023
Clerk Processor
Old Navy
11.2019 - 01.2021
High School Diploma -
Eastside High School
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