Arbi Moradian
Glendale,California
Summary
Professional banker with substantial experience in financial services, relationship management, and customer satisfaction. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in client consultations, transaction processing, and compliance with financial regulations. Reliable, results-driven, and equipped with solid background in banking operations and customer service.
Overview
7
7
years of professional experience
Work History
Associate Banker
Chase Bank
08.2023 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
- Educated customers on features and benefits of banking products and services.
- Opened, closed, and updated accounts for customers.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
Teller
Wells Fargo
10.2022 - 08.2023
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Educated customers on online banking and mobile banking applications.
- Referred customers to other banking departments for specialized services.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Sales Associate
H&M Hennes & Mauritz
06.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Macys
06.2018 - 03.2020
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
- Business Administration
Glendale Community College
Glendale, CALanguages
English
Native or Bilingual
Armenian
Full Professional
Timeline
Associate Banker
Chase Bank
08.2023 - Current
Teller
Wells Fargo
10.2022 - 08.2023
Sales Associate
H&M Hennes & Mauritz
06.2021 - 12.2022
Sales Associate
Macys
06.2018 - 03.2020
- Business Administration
Glendale Community College