Arbnora Krasniqi
Rowlett,TX
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Successful at building relationships with customers to increase loyalty and repeat business. Upbeat and energetic, with grace in handling difficult situations, through resourcefulness and adaptability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Breakfast Attendant
Drury Inn & Suites Frisco
Frisco, TX
10.2021 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Improved guest comfort and satisfaction through personalized service and support.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
Bakery Team Lead
Market Street
Frisco, TX
09.2018 - 09.2021
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales
Server Support Team Lead
Mangiamo Italian Restaurant
Dallas, TX
07.2012 - 08.2018
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Restaurant Team Member
Luigi's Pizza
Frisco, TX
06.2009 - 06.2012
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interests
Skills
- Hospitality Service Expertise
- Compassion
- Teamwork
- Customer satisfaction
- Adaptive and creative
Certification
- Learn2Serve Food Handler Certified.
- TABC Certified
Timeline
Breakfast Attendant
Drury Inn & Suites Frisco
10.2021 - Current
Bakery Team Lead
Market Street
09.2018 - 09.2021
Server Support Team Lead
Mangiamo Italian Restaurant
07.2012 - 08.2018
Restaurant Team Member
Luigi's Pizza
06.2009 - 06.2012
Similar Profiles
Nancy Ann DornbuschNancy Ann Dornbusch
Breakfast Bar Attendant at Drury Inn & SuitesBreakfast Bar Attendant at Drury Inn & Suites
Leandro AndradeLeandro Andrade
Motor Coach Operator at Drury Inn & SuitesMotor Coach Operator at Drury Inn & Suites
Amelia ShifleyAmelia Shifley
Kickback Host at Drury Inn & SuitesKickback Host at Drury Inn & Suites
Karen GonzalezKaren Gonzalez
Private Voice Instructor at Wylie ISDPrivate Voice Instructor at Wylie ISD
Scott HuizengaScott Huizenga
Founder and Co-Owner at Turtle Pond Campground, LLCFounder and Co-Owner at Turtle Pond Campground, LLC