Ar'Brianna Simpkins

• Responsible for holding keys and opening the store
• Supervising store operations, directing partners to maintain service flow
• Trained new team members on beverage standards, register procedures, and customer service expectations.
• Monitors cash handling, drawer accuracy, and transaction compliance during shifts.
• Having a routine on opening and closing tasks, ensuring readiness for daily business demands and to set up the next day parts.
• De escalating situations whether it be within staff or customers

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• Picked customer orders using handheld scanners and warehouse pick lists.
• Sorted merchandise by destination and prepared packages for outbound delivery.
• Scanned inventory locations to update stock records and support order flow.

• Delivered sales support, matching customers with wireless plans, devices, and accessories.
• Explained rate plans, promotions, and device features to guide confident purchase decisions.
• Processed activations, upgrades, payments, and account changes accurately at point of sale.
• Resolved customer issues, service questions, and basic troubleshooting needs with professionalism.

• Trained crew members on Zaxbys food prep standards, station setup, and recipe accuracy.
• Prepared chicken, sides, and sauces while maintaining consistent quality and portion control.
• Monitored fryer temperatures, cook times, and holding procedures to support food safety.
• Reinforced sanitation routines across kitchen areas, equipment, and prep surfaces.