Arcadia Ricciardi
Richmond Hill,GA
Summary
Seasoned professional with experience in pharmacy and Industrial Hygiene in a retail and government environment. Looking to get back into government work to permanently establish myself in the area since transitioning back home from overseas. Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Department of Veterans Affairs
Richmond Hill, GA
08.2023 - Current
- Coordinate with other healthcare professionals to ensure optimal patient care.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
Assistant Office Manager
Florida Roof Specialists INC.
St. Petersburg, FL
07.2022 - 04.2023
- Verify client’s insurance claims and create and maintain client file system
- Routinely contact homeowners to provide status updates throughout their claims process
- Ensure clients are in compliance with permitting, Homeowner’s Associations, and county standards by generating and submitting all necessary documents
- Intake and assign client referrals to account managers throughout the Southeast Region
- Maintain and track office inventory and place orders as necessary
- Complete weekly payroll for all account managers
INDUSTRIAL HYGIENIST
PUBLIC HEALTH COMMAND EUROPE
Grafenwöhr, Germany
10.2021 - 03.2022
- Assist in evaluating work operations to identify hazardous exposures
- Assist in designing control strategies for health and safety hazards
- Assist in analyzing the effectiveness of control measures
- Interpret regulatory requirements and guidelines as applicable to different types of workplaces, particularly related to environmental work
- Recommend solutions to management on reducing workplace risks
Pharmacy TECHNICIAN
WILLIAM BEAUMONT ARMY MEDICAL CENTER
El Paso, TX
01.2021 - 07.2021
- Filling incoming prescription orders
- Assisting in counseling patients in the proper use of over-the-counter medication
- Consulted with customers via telephone or in person to assist with navigating pharmacy systems and completing requests
Pharmacy Technician
Publix Super Market
Bluffton, SC
03.2015 - 08.2020
- Established rapport with frequent patients and filled their prescriptions in advance
- Established and updated patient profiles, including lists of medications and insurance details
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts every month
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Refilled medications offered insight into over-the-counter products and verified insurance benefits
- Assisted in translating important medical information between the pharmacist and patients
- Efficiently processed cash register transactions for new and refilled prescription orders
- Prepared prescription transfer requests from competitor companies
Education
Bachelor of Science - Biology
University of South Carolina - Beaufort
Okatie, SC05.2020
Skills
- Customer Service
- Safety and Compliance
- Critical thinking
- Performance under stress
- Bilingual in Spanish and English
- MS Office proficient
- Multi-tasking
- Payroll processing
Certification
- PTCB certified pharmacy technician
- Texas Pharmacy Technician License
- South Carolina Pharmacy Technician License
- Ventilation Course Certificate
- Notary Public
Timeline
Pharmacy Technician
Department of Veterans Affairs
08.2023 - Current
Assistant Office Manager
Florida Roof Specialists INC.
07.2022 - 04.2023
INDUSTRIAL HYGIENIST
PUBLIC HEALTH COMMAND EUROPE
10.2021 - 03.2022
Pharmacy TECHNICIAN
WILLIAM BEAUMONT ARMY MEDICAL CENTER
01.2021 - 07.2021
Pharmacy Technician
Publix Super Market
03.2015 - 08.2020
Bachelor of Science - Biology
University of South Carolina - Beaufort
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