Work Preference
Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Open To Work

ARCANGEL TOSCANO GARCIA

charlotte,NC

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

PawnbrokerAssistant Store ManagerAssistant Store Manager

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Location: charlotte, NC
Open to relocation: No

Salary Range

$50000/yr - $75000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePaid time offHealthcare benefitsPaid sick leave401k match

Summary

Highly motivated and adaptable professional with over 5 years of leadership experience in fast-paced environments. Skilled in staff management, financial accountability, and upholding brand standards. Eager to expand knowledge, take on new challenges, and contribute to a dynamic team while continuously learning and growing within the organization. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Assistant Store Manager

Chick Fil-A
charlotte, NC
08.2020 - 08.2023
  • Delivered excellent customer service by handling complaints with professionalism and ensuring customer satisfaction
  • Managed and motivated crew members to maintain efficiency and teamwork
  • Trained employees on customer service standards and operational procedures.
  • Demonstrated strong conflict resolution and problem-solving skills in fast-paced environments
  • Maintained high standards of cleanliness and organization in all work areas

Assistant Store Manager

Sbarros
Pineville, USA
07.2023 - 03.2025
  • Manage daily operations including labor and food cost control, inventory management, and POS system oversight to maintain profitability and efficiency.
  • Coordinate meetings focused on store performance, team improvement, and strategies to exceed profit goals.
  • Promote teamwork, accountability, and effective communication to resolve conflicts, enhance customer satisfaction, and drive sales through up-selling and personalized service.
  • Apply strong time management, forecasting, and analytical skills to understand profit and loss trends and plan for both daily and monthly performance goals.
  • Support the Training Store Manager by supervising employees, overseeing training programs, and ensuring compliance with SERV Safe and company standards.
  • Prepare and distribute reports, manage administrative paperwork, and ensure accurate record-keeping.
  • Adapted quickly to changing situations while consistently meeting operational goals

Pawnbroker

Cash America
charlotte, NC
05.2025 - 12.2025
  • Resolved disputes and handled customer complaints professionally and calmly.
  • Developed strategies to increase profits through increased sales volume or cost reduction initiatives.
  • Engaged with customers to understand their needs and preferences. and used improved types of communication to help recommend the best products and services for customers' needs.
  • Negotiated loan repayment plans with customers when necessary.
  • Processed loan applications and determined appropriate loan amounts based on customer's financial information.

Education

Highschool Diploma -

South Mecklenburg High School
8900 Park Rd, Charlotte, NC 28210
02-2025

Skills

  • Customer service
  • Financial management
  • Team leadership
  • Conflict resolution
  • Time management
  • Inventory control
  • Sales techniques
  • Sales strategies

Certification

  • ServSafe Food Handling Certification
  • ServSafe Manager Certification
  • Driver License, 01/01/23, 12/31/25

References

Stevie Wolf, Training Store Manager, Sbarros, LLC., 11025 Carolina Pl Pkwy, Pineville, NC, 28134, 980-288-3141, Swolfe7018@yahoo.com, Highly skilled and talented mentor with lots of knowledge to share about his profession, amazing teacher and great friend. Showed me I have great potential.

Timeline

Pawnbroker

Cash America
05.2025 - 12.2025

Assistant Store Manager

Sbarros
07.2023 - 03.2025

Assistant Store Manager

Chick Fil-A
08.2020 - 08.2023

Highschool Diploma -

South Mecklenburg High School
ARCANGEL TOSCANO GARCIA