Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Arcelia Arambula

Via Care Health Center
Los Angeles,CA
2
Languages
13
years of professional experience

Detail-oriented receptionist with 8+ years of experience supporting dental and medical offices. Skilled in appointment scheduling, insurance verification, and confidential records handling. Known for clear communication, time management, and dependable customer service. Experienced with customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.

Work History

Receptionist

2 Years
Via Care Health Center | 08.2019 - 08.2021
  • Greeted patients, answered multi-line calls, and directed visitors to appropriate departments.
  • Scheduled appointments, confirmed visits, and front desk calendar records.
  • Verified patient information and Insurance.
  • Collect co-pays while maintaining confidentiality standards.
  • Confirmed appointments, communicated with clients, and updated client records.

Receptionist

4 Years 1 Month
Western Dental Kids | 07.2015 - 08.2019
  • Greeted patients, handled check-in and check-out, and maintained smooth front-desk flow.
  • Managed patient scheduling, coordinating appointments and reducing gaps in daily dental chair utilization.
  • Verified insurance eligibility, and resolved coverage questions with accuracy.
  • Coordinated recall outreach, supporting appointment confirmations and preventive care follow-up.

Cashier/Customer Service

6 Years
Target | 03.2008 - 03.2014
  • Coordinated with front-end team members to keep lanes stocked, clean, and ready for service.
  • Greeted guests warmly, answered questions, and delivered efficient checkout experiences.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma

Garfield High School | Los Angeles, CA

Skills

Organization skills
Time management
Telephone skills
Data entry
Communication skills
Scheduling appointments
Customer service
Cash handling

Languages

English
Spanish

Timeline

Receptionist

Via Care Health Center
08.2019 - 08.2021Read More

Receptionist

Western Dental Kids
07.2015 - 08.2019Read More

Cashier/Customer Service

Target
03.2008 - 03.2014Read More

Garfield High School

High School Diploma
Read More
Arcelia Arambula