Detail-oriented receptionist with 8+ years of experience supporting dental and medical offices. Skilled in appointment scheduling, insurance verification, and confidential records handling. Known for clear communication, time management, and dependable customer service. Experienced with customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
Work History
Receptionist
2 Years
Via Care Health Center | 08.2019 - 08.2021
Greeted patients, answered multi-line calls, and directed visitors to appropriate departments.
Scheduled appointments, confirmed visits, and front desk calendar records.
Verified patient information and Insurance.
Collect co-pays while maintaining confidentiality standards.
Confirmed appointments, communicated with clients, and updated client records.
Receptionist
4 Years 1 Month
Western Dental Kids | 07.2015 - 08.2019
Greeted patients, handled check-in and check-out, and maintained smooth front-desk flow.
Managed patient scheduling, coordinating appointments and reducing gaps in daily dental chair utilization.
Verified insurance eligibility, and resolved coverage questions with accuracy.
Coordinated recall outreach, supporting appointment confirmations and preventive care follow-up.
Cashier/Customer Service
6 Years
Target | 03.2008 - 03.2014
Coordinated with front-end team members to keep lanes stocked, clean, and ready for service.
Greeted guests warmly, answered questions, and delivered efficient checkout experiences.
Stocked, tagged and displayed merchandise as required.