Archana Harikumar
Northlake,USA
Summary
Seeking an entry level position where I can apply my strong work ethic, enthusiasm and willingness to contribute effectively to the team.
Overview
1
1
year of professional experience
Work History
Management Trainee
Kinder Women's Hospital and Fertility Centre
Cherthala, Kerala, India
11.2011 - 06.2012
- Company overview; A healthcare facility specializing in women's health and fertility services.
- Assist with patient flow;
- To welcome patients.
- To explain patients about the services, packages and providers.
- To schedule and to manage patient appointments.
- To do outpatient registration and opening a new patient record for them.
- To do registration and discharge of in patients.
- To answer patient enquiries.
- To process different payments of patients.
- To assist patients in filling several forms.
- To accompany emergency patients, assist their helpers and communicating between departments.
- Attending calls;
- To answer phone calls and transferring calls to corresponding departments.
- To reach out to patients about their appointments and doing regular follow up phone calls.
- To get feedbacks from inpatients and outpatients.
- Maintaining patient records;
- To file and retrieve patient records.
- To ensure medical records are organized, accurate and complete.
- To arrange patient records into the corresponding racks.
- To maintain patient records register.
- Accepting payments;
- To accept payments from patient registration, patient discharge and medical lab payments.
- Attending meetings;
- To attend meetings with managers and giving ideas to improve the services.
- Maintaining office supplies;
- To get supplies from the hospital store and to keep the supplies in stock.
- To maintain the desk clean and welcoming.
Education
M.Sc - Hospital Administration
Dr. N. G. P College of Arts and Science
Coimbatore06.2012
Diploma - Medical Records Management
Dr. N.G.P Arts And Science College
Coimbatore, India2009
B.Sc - Microbiology
Dr. N.G.P Arts and Science College
05.2007
Skills
- Customer Relations
- Multitasking
- Written Communication
- Computer Skills
- MS Office
- Documentation And Reporting
- Medical records management
Activities
- Enjoy gardening
- Listening to music
- Managing my Instagram cooking account
Timeline
Management Trainee
Kinder Women's Hospital and Fertility Centre
11.2011 - 06.2012
M.Sc - Hospital Administration
Dr. N. G. P College of Arts and Science
Diploma - Medical Records Management
Dr. N.G.P Arts And Science College
B.Sc - Microbiology
Dr. N.G.P Arts and Science College