Archana Nityananda
Boston,USA
Summary
Dynamic real estate professional with over 15 years of global experience spanning brokerage, consulting, project management, facility management, and design & build. Proven expertise in handling complex solution sales, managing cross-border projects, and delivering tailored workplace solutions that align with client goals. Adept at strategic account management, business development, and operational excellence, with a strong track record of driving revenue growth and fostering long-term partnerships with Fortune 500/1000 companies.
Overview
22
22
years of professional experience
Work History
Head of Client Services - North America
Space Matrix
01.2022 - Current
- Spearhead business development and client management for North America-based clients expanding into Asia, focusing on industries like Global Capability Centers (GCCs), Life Sciences, Law Firms, and IT-related firms
- Establish and nurture partnerships with Fortune 500/1000 companies, building long-term relationships and securing high-value contracts
- Manage end-to-end client engagements, from initial relationship building to project execution, ensuring exceptional service delivery aligned with client objectives
- Oversee cross-regional collaborations, bridging North America-based clients with project teams in Asia to deliver seamless workplace solutions
- Develop and maintain trusted relationships with global stakeholders, including leadership teams, third-party brokers, and clients
- Act as a Subject Matter Expert (SME) on workplace trends in Asia, advising clients on strategies to enhance productivity, attract talent, and reflect cultural nuances
- Partnership Development: Built a robust network of U.S.-based partners, including brokers and industry leaders, to drive lead generation for projects in Asia, enhancing business pipeline and market reach
- Key Achievements: Secured a landmark $10M workplace transformation project for a leading GCC in India amongst many other projects
- Developed a regional strategy that boosted repeat business by 30% within 2 years
Assistant Vice President - Client Services & Global Business Development
Vestian
02.2019 - 12.2021
- Leadership & Strategy: Led cross-functional teams across geographies to drive business opportunities for Fortune 1000 companies
- Developed and executed acquisition strategies across North America, APAC, EMEA, and the UK
- Business Development: Built strategic partnerships for exclusive project collaborations and expanded market reach
- Client Engagement: Conducted visioning sessions to craft workplace strategies aligned with client culture and goals
- Transaction Management: Managed lease negotiations, RFQ/RFP responses, and contract closures in collaboration with brokers and internal teams
- Project Oversight: Directed project charters to ensure seamless communication and delivery between clients and internal stakeholders
- Budget Management: Oversaw yearly budgets, including hiring, marketing, travel, and events, optimizing resource allocation to meet strategic objectives
- Key Achievements: Increased sales pipeline by 40% through innovative outreach strategies and targeted client engagements
- Oversaw seamless delivery of multi-million-dollar projects across APAC, enhancing client satisfaction
Business Development Executive
Haworth
08.2018 - 02.2019
- Built and maintained relationships with architects, design & build firms, and project managers
- Supported key and global account managers in achieving Pacific Northwest targets
- Coordinated RFP and pitch responses with client engagement, strategic sales, and design teams
- Organized events to enhance brand awareness and product knowledge
- Managed special pricing contracts and RFPs for global and strategic accounts
- Provided support to Haworth dealers in the Pacific Northwest region
- Key Achievements: Increased regional revenue by 25% through targeted marketing campaigns and strategic pricing models
Director - Business Development, International Desk
Vestian
07.2014 - 11.2016
- Led the international sales desk, building and mentoring a high-performing sales team across the U.S
- Designed and implemented strategic growth plans for India and China offices, driving a significant increase in pipeline opportunities and securing new contracts
- Cultivated relationships with C-suite executives of Fortune 500/1000 companies, successfully securing contracts valued at over USD 12M
- Delivered performance and budget presentations to the board of directors and key stakeholders, ensuring alignment with organizational goals
Associate Director - Client Solutions
Vestian
07.2009 - 06.2014
- Led business development and key account management for Fortune 500/1000 companies expanding in India
- Secured high-value mandates through RFP management, pitch presentations, and strategic client partnerships
- Collaborated with cross-functional teams to deliver tailored workplace solutions, driving client satisfaction and repeat business
- Contributed to revenue growth by aligning workplace strategies with client goals and market trends
Manager
BJets
07.2008 - 01.2010
- I was involved in managing corporate and private jet services, delivering bespoke solutions for clients in the luxury travel sector
- My role included coordinating flight logistics, ensuring high levels of customer satisfaction, and managing client relationships within the aviation industry
Manager
Frontier Holidays
10.2002 - 07.2008
- I focused on providing tailored travel experiences for clients, specializing in luxury and customized holiday packages
- I managed various aspects of the business, including client coordination, itinerary planning, and ensuring the highest level of service for premium travelers
Education
MBA -
University Of Birmingham
01.2019
Bachelor's - In Commerce
Bangalore University
01.2002
Skills
- Strategic Sales Leadership
- Complex Solution Sales
- Global Account Management
- Cross-Border Real Estate Expertise
- Consulting & Brokerage Transaction Management
- Project and Facility Management
- Design & Build Solutions
- C-Level Client Engagement
- Market Analysis & Pipeline Management
- Operational and Process Excellence
Personal Information
Volunteering Experience:
- 2019: Part of the TED-X, Seattle Programs Committee
- Present: Part of the CoreNet New England and Seattle Chapter's Program Committee
- Student Mentor: University of Birmingham
Timeline
Head of Client Services - North America
Space Matrix
01.2022 - Current
Assistant Vice President - Client Services & Global Business Development
Vestian
02.2019 - 12.2021
Business Development Executive
Haworth
08.2018 - 02.2019
Director - Business Development, International Desk
Vestian
07.2014 - 11.2016
Associate Director - Client Solutions
Vestian
07.2009 - 06.2014
Manager
BJets
07.2008 - 01.2010
Manager
Frontier Holidays
10.2002 - 07.2008
Bachelor's - In Commerce
Bangalore University
MBA -
University Of Birmingham
Similar Profiles
Mark LeeMark Lee
Design Technical Director | Interior Design at Space matrix (Shanghai Muya Construction Engineering Co., Ltd.)Design Technical Director | Interior Design at Space matrix (Shanghai Muya Construction Engineering Co., Ltd.)
Gerald Paul SGerald Paul S
Manager - Clients Solutions at Space Matrix Design ConsultantsManager - Clients Solutions at Space Matrix Design Consultants
Arpit SinghArpit Singh
Assistant Project Manager at Space Matrix Design ConsultantsAssistant Project Manager at Space Matrix Design Consultants