Archana Patel
Piscataway
Summary
Dynamic Phlebotomy Supervisor at LabCorp with proven expertise in team leadership and adaptable problem-solving. Enhanced operational efficiency through staff training and compliance adherence, while ensuring patient confidentiality. Skilled in sample collection and committed to delivering exceptional patient care, fostering trust and satisfaction in clinical environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomy Supervisor
LabCorp
07.2008 - Current
- Supervised daily phlebotomy operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on best practices and procedural updates to enhance performance.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Collected and processed blood samples using venipuncture and capillary techniques on pediatric and adult patients.
- Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.
Medical Assistant
Gynecology, Infertility and Obstetrics
05.2007 - 07.2008
- Managed scheduling of appointments and follow-ups to optimize clinic operations and patient flow.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Pharmacy Technician
CVS
07.2006 - 08.2006
- Processed and dispensed medications accurately to ensure patient safety.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored prescription records for accuracy, ensuring timely refills and patient adherence.
Education
Associate of Applied Science - Certified Medical Assistant
AIMS Education
South Plainfield, NJ05-2006
Master of Science - Psychology
Sardar Patel University
Anand. India06-1991
Skills
- Team leadership
- Adaptable problem-solving
- Sample and specimen collection
- Patient confidentiality
- Professionalism and ethics
Certification
CMA - Certified Medical Assistant
Languages
Hindi
Native or Bilingual
Timeline
Phlebotomy Supervisor
LabCorp
07.2008 - Current
Medical Assistant
Gynecology, Infertility and Obstetrics
05.2007 - 07.2008
Pharmacy Technician
CVS
07.2006 - 08.2006
Associate of Applied Science - Certified Medical Assistant
AIMS Education
Master of Science - Psychology
Sardar Patel University