Archie B. Galloway IV
San Antonio
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead IT Systems Engineer
Lumen Technologies
12.2023 - Current
- Conducted regular health checks on the internal network system, identifying and resolving issues.
- Worked on eliminating obsolete systems, paving the way for advanced and efficient systems.
- Analyze user’s requirements, the concept of operations documents and high-level system architectures to develop system requirements specifications.
- Leads technical reviews of systems, ensures systems are in accordance with organizations STIG checklist.
- Experience in virtualization including VMAre ESX, and Microsoft Hyper-V operating systems
Active Directory Engineer
Adapt Forward
11.2021 - 12.2023
- Evaluated the performance of computer systems/networks and coordinated computer network access by expertly utilizing remote monitoring and management tools
- Periodically perform internal assessment to assure compliance with controls
- Monitoring and performance tuning for both Active Directory and Windows operating systems including connectivity, synchronization, replication, netlogon, time services, FSMO roles, schema, NTDS database partitions, DNS settings, SRV records, certificate authorities and trust relationships
- Provide operational guidance and serve as a central escalation point for all Microsoft server related technologies such as, but not limited to: Active Directory, Group Policy, AD Trusts, AD Sites and Services, Microsoft Identity Manager, PowerShell DSC, Puppet for Windows, Time Synchronization, DNS, DHCP, and DFS
IT Generalist
Core4ce
11.2019 - 07.2021
- Installed and performed repairs to hardware, software, and peripheral equipment.
- Setup and maintained Windows based servers and Active Directory
- Monitored system performance through daily user contacts
- Organized and acted out DoD legacy network migration to new MEDCOI network
- Maintain workstations security using endpoint protection software and data encryption
- Performed software distribution and patch management to Windows PC, laptops and servers
- Provided 3rd level support, identifying root cause with strategic solutions to problems
Network Administrator
STI, Inc.
08.2017 - 11.2019
- Conduct proactive monitoring, investigation and mitigation of security incidents
- Recognize potential, successful and unsuccessful intrusion attempts and comprises through reviews and analysis of relevant event detail and summary information
- Diagnosis of VMware performance and perform VMware performance tuning
- Managed over 25 VM 2008-2012 Servers and 105 data stores with VSphere client 6
- Ensure the integrity and protection of networks, systems, and applications by technical enforcement of DoD security policies through monitoring of vulnerability scanning devices.
- Investigate malicious phishing emails, domains and IPs using Open-Source tools and recommend proper blocking based on analysis
Configuration/Database Manager
Abacus Technology
04.2016 - 08.2017
- Designed developed and implemented configuration management and change control programs.
- Design, develop, and implement InfoPath forms and workflows to improve squadron processes
- As a Farm Administration Install SharePoint server 2010 and the Initial Server Configuration with managed metadata Services application
- Performed Active directory Integration with MOSS/SPS2010 Central Administrator and Site Collection
- Managed and reviewed all process policy statements training manuals and relevant supporting documentation.
- Handled change order processing for systems hardware software and related equipment
- Conducted database and tools quality assurance testing on a regular basis and as needed.
Real-Time Computer Network Defense Analyst
Enterprise Information Services
05.2015 - 04.2016
- Constant monitoring of intrusion detection systems
- Creation of technically detailed reports based on intrusions and events.
- Provides assistance in computer incident investigations.
- Coordinate with other teams to remediate detected incidents.
- Analyze and evaluate anomalous network and system activity.
- Recommend modifications to security tools to detect, prevent, and mitigate intrusions.
- Assist in troubleshooting and problem solving a wide variety of client issues.
Configuration Manager
General Dynamics
11.2014 - 05.2015
- Provide configuration management support applying sound business practices to manage the configuration of defense materials, including defining technical data as well as supporting files.
- Program functions include systems engineering, design engineering, logistics, test, contracting and manufacturing.
- Support all four distinct configuration management functions: identification, control, status accounting and audits.
Enterprise IT Service Desk Supervisor
United States Air Force
01.2013 - 10.2014
- Supervised Command and Control (C2) personnel on helpdesk functions using Remedy
- Primary focus for overseeing a 24x7 Air Force Information Network Information Technical Service Desk, providing support to 580K Air Force network users.
- Managed installed and configured computers and servers as well as provided a 24x7 C2 situational awareness to higher management and leadership.
- Maintained VMWare VSphere global virtualization and storage networking infrastructure.
Network Defense System Engineer
United States Air Force
01.2011 - 01.2013
- Maintained and responsible for $125 million dollar network defense weapon system ensuring sensor functionality which resulted in successfully blocking and reducing six million attack probes.
- Operated Windows and UNIX based systems, managing several network server suites and Intrusion Detection and Prevention Systems both locally and remotely for the Air Force Computer Emergency Response Team who is the Air Force's premier Computer Network Defense unit.
- Manage and perform Unix CLI functions such as TCP Dump for packet analysis, user account maintenance, service configuration and maintenance as well as system log analysis and review.
- Installed/configured Window operating systems, application software VMware
Information Systems Security Officer/Systems Admin
United States Air Force
01.2008 - 01.2011
- Administered Windows 2000-2008 based network for 230 personnel workstations and servers; performed security training for various users and system administrators on a regular basis.
- Created, configured and maintained exchange mailboxes and users within Microsoft Exchange 2007 environment.
- Revitalized department security clearance database programs by creating and tracking spreadsheets to maintain personnel security clearances.
- Organized and maintained 147 Unclassified/Classified user accounts, monitored/managed the integrity of three network securities and National Security Agency systems on a regular basis.
Workgroup Manager
United States Air Force
05.2003 - 01.2008
- Analyzed performance, supported, and detected issues with Windows applications and maintenance crew applications.
- Managed and resolved over 5000 trouble tickets annually, including troubleshooting, and resolving 80 work tickets weekly.
- Performed security patches, updates and backups for servers, workstations, and devices.
Education
B.S. - Cybersecurity
Hallmark University
San Antonio, TX04.2023
MBA Science - Cybersecurity
Hallmark University
San Antonio, TX08.2024
Skills
- Remedy Ticket System
- VMWare/VSphere
- Niksun Security
- IT Security Management
- Windows Active Directory
- SCCM
- Host-Base Security System
- Information Operation Platforms
- Penetration Testing
- Microsoft Office (Word, Excel, Access, Outlook)
- Customer service oriented
- Strong problem-solving skills
- Excellent communication skills
- The ability to work well with minimum supervision
Certification
- December 2024: Certified Ethical Hacker (# ECC972615)
- September 2026: CompTIA Security Plus Certified (# COMP001020141292)
Security Clearance
Top Secret/SCI (6/2019)
Timeline
Lead IT Systems Engineer
Lumen Technologies
12.2023 - Current
Active Directory Engineer
Adapt Forward
11.2021 - 12.2023
IT Generalist
Core4ce
11.2019 - 07.2021
Network Administrator
STI, Inc.
08.2017 - 11.2019
Configuration/Database Manager
Abacus Technology
04.2016 - 08.2017
Real-Time Computer Network Defense Analyst
Enterprise Information Services
05.2015 - 04.2016
Configuration Manager
General Dynamics
11.2014 - 05.2015
Enterprise IT Service Desk Supervisor
United States Air Force
01.2013 - 10.2014
Network Defense System Engineer
United States Air Force
01.2011 - 01.2013
Information Systems Security Officer/Systems Admin
United States Air Force
01.2008 - 01.2011
Workgroup Manager
United States Air Force
05.2003 - 01.2008
MBA Science - Cybersecurity
Hallmark University
B.S. - Cybersecurity
Hallmark University
Similar Profiles
ERIC TOMLINSONERIC TOMLINSON
Network Technician at Lumen TechnologiesNetwork Technician at Lumen Technologies
Omar RodriguezOmar Rodriguez
Sr. Network Engineer Program Manager at Lumen TechnologiesSr. Network Engineer Program Manager at Lumen Technologies
CELINE MARY SCELINE MARY S
Senior order management specialist at Lumen TechnologiesSenior order management specialist at Lumen Technologies
Christian V. FrenchChristian V. French
Network Design and Configuration III at Lumen TechnologiesNetwork Design and Configuration III at Lumen Technologies
David BurattiDavid Buratti
Installer at Bell Glass & MirrorInstaller at Bell Glass & Mirror