Archie Valdez
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethics, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Deliver a high level of service to ensure resident satisfaction and retention. Expertise building rapport with multi-cultural population.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Assistant Property Manager
Essel Manager Inc
San Diego , CA
2019.02 - Current
- Collects monthly assessments, rental fees, deposits and payments.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Accountable for marketing, sales, accounting ( bank deposits, invoicing, etc.)
- Conduct move in/ move out inspections to insure units are clean and obtain signatures on documents
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Maintain 97% or higher occupancy rates
- Provide excellent customer service in person, by phone and email communication to ensure prompt resolution and earn high customer satisfaction.
Leasing Agent
R & V Management
San Diego
2017.10 - 2019.01
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Lead property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Marketed property to prospective tenants by giving tours and pointing out key features.
Education
Interior Design
El Paso Community College
El Paso, TX03.1985
Skills
- Customer Service
- Data Entry/Report Writing
- Phone/ Clerical Functions
- Calendar Management
- Administrative Support
- Database Management
- Self-Directed
- Team Building
- Yardi and Microsoft Office
Languages
English
Professional
Spanish
Professional
Certification
- License - Real Estate Realtor 2020 DRE# 02113403
- Fair Housing - 2022
Timeline
Senior Assistant Property Manager
Essel Manager Inc
2019.02 - Current
Leasing Agent
R & V Management
2017.10 - 2019.01
Interior Design
El Paso Community College
- License - Real Estate Realtor 2020 DRE# 02113403
- Fair Housing - 2022
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