Diana Llanes Rosado
Leander,TX
Summary
Detail-oriented and organized Senior Assistant Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Worked with many programs, such as Yardi (6+ Years of Experience), One-site, Blue Moon, Microsoft Word and Excel.
Overview
7
7
years of professional experience
Work History
Senior Assistant Property Manager
Comuna Property Management
09.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs..
Assistant Property Manager
Cushman & Wakefield
02.2022 - 09.2022
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assistant Community Director
TI Communities
09.2021 - 02.2022
- Managed administrative functions like month-end close and contract preparation.
- Conducted property checks and addressed violations with residents.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Maintained documentation, wrote reports and tracked expenses using Entrata.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
Leasing Consultant
Cushman & Wakefield
05.2019 - 09.2021
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Held high approval rating and maintained customer loyalty with top-notch service.
- Managed over 60 customer calls per day.
Leasing Consultant
Roscoe Properties
08.2017 - 03.2019
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Distributed and followed up on tenant renewal notices.
Leasing Consultant
Mission Rock Residential
09.2016 - 08.2017
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
Some College (No Degree) -
Universidad De Oriente
CubaHigh School Diploma -
Cuqui Bosh Soto
Cuba06.2012
Skills
- Decision Making
- Staff Coordination
- Supply Coordination
- Budget Preparation
- Social Media Engagement
- Multitasking and Prioritization
- Sales and Marketing
- Office Staffing
- Market Tracking
- Rent growth
- Yardi Software Experience (6 Years)
Languages
Spanish
Native or Bilingual
Timeline
Senior Assistant Property Manager
Comuna Property Management
09.2022 - Current
Assistant Property Manager
Cushman & Wakefield
02.2022 - 09.2022
Assistant Community Director
TI Communities
09.2021 - 02.2022
Leasing Consultant
Cushman & Wakefield
05.2019 - 09.2021
Leasing Consultant
Roscoe Properties
08.2017 - 03.2019
Leasing Consultant
Mission Rock Residential
09.2016 - 08.2017
Some College (No Degree) -
Universidad De Oriente
High School Diploma -
Cuqui Bosh Soto
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