Summary
Work History
Education
Skills
Timeline
Generic

Arda Tema

Cooper City,FL

Summary

Dedicated and disciplined student-athlete with great teamwork and time management skills, seeking a job opportunity. As a Customer Service Representative with Techviny INC, I refined my active listening, problem-solving, and communication skills to address customer complaints with empathy and earn loyalty effectively. Bilingual and highly adaptable, I am eager to contribute to a dynamic team and offer exceptional service.

Work History

Customer Service Representative

Techviny INC
09.2024 - 02.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Collaborated with product team to communicate customer feedback, resulting in product enhancements.
  • References: Serkan Karahanoglu (CEO of Techviny INC) +1 (310) 487-0897

Education

High School Diploma -

NSU University School
Davie, FL
05-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Hard Working
  • Communication Skills

Timeline

Customer Service Representative

Techviny INC
09.2024 - 02.2025

High School Diploma -

NSU University School

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Arda Tema