Ardazia Boyle
Jackson,TN
Summary
Proven retail professional with a track record of enhancing customer satisfaction and streamlining store operations at Lowes Home Improvement. Excels in store organization and planogram execution, leveraging hospitality skills to foster customer loyalty. Demonstrated ability to collaborate effectively, driving team performance and achieving significant improvements in sales floor efficiency.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
Work History
Merchandise Associate
Lowes Home Improvment
09.2019 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Sales Associate
Academy Sports and Outdoors
09.2016 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Nursing
Bethel University
McKenzie, TNHigh School Diploma -
Liberty Technology Magnet High School
Jackson, TN Skills
- Hospitality and accommodation
- Store organization
- Retail experience
- Planogram execution
Timeline
Merchandise Associate
Lowes Home Improvment
09.2019 - Current
Sales Associate
Academy Sports and Outdoors
09.2016 - 09.2019
Nursing
Bethel University
High School Diploma -
Liberty Technology Magnet High School