Arden Yates
Lakeland
Summary
Adept at managing multiple tasks with a focus on enhancing customer experience, I excelled as a Receptionist at Fields Mercedes Benz. Leveraging strong organizational and telephone skills, I significantly contributed to office efficiency and customer satisfaction. My proficiency in data entry and commitment to maintaining a welcoming environment underscore my ability to meet and exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Receptionist
Fields Mercedes Benz
02.2023 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School Diploma -
Lake Gibson High School
Lakeland, FL05.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Phone etiquette
- Billing and invoicing
Timeline
Receptionist
Fields Mercedes Benz
02.2023 - 09.2024
High School Diploma -
Lake Gibson High School
Similar Profiles
SeungHeon HanSeungHeon Han
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Erika HutterErika Hutter
Receptionist at Fields Auto Group- MercedesReceptionist at Fields Auto Group- Mercedes
Lakshmi S KalyanamLakshmi S Kalyanam
Senior Network Engineer at Mercedes-BenzSenior Network Engineer at Mercedes-Benz