Hardworking and passionate job seeker. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Regular Selling Associate
Victoria Secret PINK
2200 W War Memorial Dr, Peoria IL 61613
08.2022 - Current
I connect with customers with urgency to help with conversion at all times.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Built customer loyalty
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Area Supervisor
Ross Dress For Less
2601 W Lake Ave Peoria IL 61615
06.2019 - 06.2022
Opened and closed the store.
Met my departments merchandising guidelines.
Marked-down clearance items and relocated merchandise to proper store areas.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Server
Texas Roadhouse Restaurant
600 Riverside Dr, East Peoria, IL 61611
05.2020 - 03.2021
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with the guests.
Explained menu items and suggested appropriate options for food allergy concerns and in general for upsells.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Followed safety policies with food and alcohol.
Education
Associate of Arts - Musical Theater
Illinois Central College
1 College Dr, East Peoria, IL 61635
05.2016
High School Diploma -
Manual High School
811 S Griswold St, Peoria, IL 61605
05.2014
Skills
Excellent People Skills
Sales Trends
Exceeding Customer Expectations
Suggestive Selling
Meeting Sales Goals
Merchandise Receiving and Handling
Computer Proficiency and Microsoft Office
Languages
Spanish
Native or Bilingual
Certification
Basic Life Support, American Heart Association, 12/30/2021