Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gabriella R. Thomasen

Fiddletown,CA

Summary

A highly motivated esthetics student whom is working towards the obtainment of an Advanced Esthetics License. A previous selling associate with extensive customer service and retail experience, who carried out a professional appearance, positive attitude, and self-motivating determination. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Selling Associate

PINK Christiana Mall
10.2021 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.\
  • Engaged with customers to effectively build rapport and lasting relationships.

Server (Waitress)

Friendly's | Family Restaurant & Ice Cream
01.2020 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Cultivated warm and friendly relationships with regular customers.

Education

Diploma - Advanced Esthetician Program

Dawn Career Institute
Wilmington, DE
04.2024

High School Diploma -

Conrad Schools of Science
201 Jackson Ave, Wilmington, DE 19804
06.2022

Skills

  • Verbal Communication
  • Excellent People Skills
  • Customer Service
  • Stocking and Replenishing
  • Organizational Skills
  • Professional and Polished Appearance
  • Leadership Skills
  • Conscientiousness
  • Self-Motivated
  • Facials and Microdermabrasion
  • Waxing Specialist
  • Make-up Application
  • Selling skills
  • Effective selling techniques

Accomplishments

  • Previous Member of the National Society for High School Scholars (NSHSS)
  • Previous HOSA (Future Health Professionals) member; competed in Healthy Lifestyle (Grade 10) and Nutrition (Grade 11)
  • Independent Competitive Events Award
  • Awarded "Distinguished Honor Roll" in High School
  • Academic Achievement Award for 7 A's in 4 marking periods
  • Academic Achievement Award DELTEC Basic Nutrition Concepts (Conrad Schools of Science)
  • Academic Achievement Award in Physics Honors (Conrad Schools of Science)
  • Valedictorian in Middle School (provided speech at 8th grade graduation)
  • GRIT Award in Science (Alfred G. Waters Middle School)
  • Excellence in Keyboarding Award (Alfred G. Waters Middle School)

Timeline

Selling Associate

PINK Christiana Mall
10.2021 - 03.2023

Server (Waitress)

Friendly's | Family Restaurant & Ice Cream
01.2020 - 03.2020

Diploma - Advanced Esthetician Program

Dawn Career Institute

High School Diploma -

Conrad Schools of Science
Gabriella R. Thomasen