Arely Osornio
Fort Worth,TX
Summary
Excellent at delivering exceptional customer service and hospitality, I excelled in fast-paced environments at Uncle Julio’s and Starbucks, mastering cash handling and guest engagement. My proactive approach and ability to maintain high cleanliness standards contributed to significant customer satisfaction, leveraging both my interpersonal skills and meticulous attention to detail for outstanding service delivery.
Overview
5
5
years of professional experience
Work History
Server
Uncle Julio’s
Fort Worth, TX
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
IHOP
North Myrtle Beach
05.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Starbucks
West Columbia, SC
01.2022 - 04.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate Specialist
Simply Southern
North Myrtle Beach
09.2019 - 12.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Education
High School Diploma -
North Myrtle Beach High
North Myrtle Beach06.2021
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
Languages
Spanish
Native or Bilingual
Timeline
Server
Uncle Julio’s
01.2024 - Current
Server
IHOP
05.2022 - 12.2023
Barista
Starbucks
01.2022 - 04.2022
Sales Associate Specialist
Simply Southern
09.2019 - 12.2021
High School Diploma -
North Myrtle Beach High