Areneathia W. Brown
Napoleonville,LA
Summary
Experienced Certified Nursing Assistant, Medical Assistant, and Patient Access Representative with a solid educational background from South Central Louisiana Technical College. Over two decades of dedicated service in delivering exceptional care to individuals. Strong motivation, reliability, and persistence in all tasks. Renowned for producing high-quality work and prioritizing excellent customer satisfaction. Committed to upholding the highest standards of patient care in every interaction.
Overview
10
10
years of professional experience
Work History
Medical Assistant/ Patient Access Representative
Ochsner
09.2022 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient intake processes, including collecting medical histories and verifying insurance information.
- Maintained accurate electronic health records, ensuring data integrity and compliance with regulations.
- Coordinated laboratory tests and follow-up appointments, effectively communicating with patients regarding results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assistant Sales Manager
T-Mobile
10.2021 - 09.2022
- Assisted in developing sales strategies to enhance market penetration and customer engagement.
- Coordinated daily operations of sales team, ensuring alignment with company objectives and targets.
- Analyzed sales data to identify trends, informing strategic decisions and improving forecasting accuracy.
- Trained new sales associates on product knowledge, enhancing team performance and customer service skills.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
Driver
Assumption Council on Aging
04.2019 - 04.2020
- Operated commercial vehicles safely and efficiently in compliance with traffic regulations.
- Ensured timely pick up and drop offs while adhering to scheduled routes and timeframes.
- Conducted routine vehicle inspections, identifying and addressing maintenance needs proactively.
- Maintained accurate logs of driving hours, mileage, and fuel consumption for reporting purposes.
CNA
Thibodaux Pediatric Day Health Care
01.2016 - 08.2017
- Transporting patients, feeding, and diaper changes, socialization and education trainings
- Medicaid billing
- Suction care, respiratory care, physical, speech and occupational therapies
- Assistance with activities of daily living
- Schedule and maintain history records of vehicles
- Updates all patient’s information
- Answer phone, send and receive fax.
- All product and supply inventory ordering
Education
High School Education
Christ First Christian Academy
New Orleans, LA05.2019
Certified Nursing Assistant - undefined
South Central Louisiana Technical College
03.2005
Skills
- Great communication skills
- Creative
- Organizational skills
- Problems solving
- Able to deal with complexity
Timeline
Medical Assistant/ Patient Access Representative
Ochsner
09.2022 - Current
Assistant Sales Manager
T-Mobile
10.2021 - 09.2022
Driver
Assumption Council on Aging
04.2019 - 04.2020
CNA
Thibodaux Pediatric Day Health Care
01.2016 - 08.2017
Certified Nursing Assistant - undefined
South Central Louisiana Technical College
High School Education
Christ First Christian Academy