Areon Johnson
Ypsilanti,Michigan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
OPUS IVS - US
Dexter, Mi
08.2022 - Current
- Developed strong customer relationships while simultaneously performing data entry via
- Excel to promote OPUS IVS products and services
- Negotiated payment options with customers generating $70k+ in revenue while maintaining a 93% retention rate of customers after sale
- Used Salesforce and other CRM to contact leads, assess customer demands and pain, and create customer support tickets.
Sales Counselor
LA Fitness, Mi
Ann Arbor
05.2021 - 06.2022
- Formulated, directed, and coordinated marketing activities to promote services and grew new customers over 70%
- Completed contract forms and payments for customers joining or reinstating their memberships
- Contacted customers via phone or in person to provide information, schedule consultations, and sell new products or services.
Delivery Driver
Aubrees Pizza
Ypsilanti, MI
01.2019 - 03.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Business Analyst Intern
GHSP
Grand Haven, Mi
05.2018 - 01.2019
- Utilized Six Sigma and Root Cause Analysis to identify issues within the Quality control branch
- Formulated solutions with a Lean manufacturing mindset resulting in ~100 hours of contract work being saved per pay period.
Education
Bachelors of Business Administration - Human Resources and Operations Management
Eastern Michigan University
2021
Skills
- Client Relations
- Project Management
- Business Analysis
- Digital Marketing
- Microsoft Excel
- Sales Expertise
- Research and Analysis
- Negotiation and Persuasion
- Strategic Selling
- Verbal and Written Communication
- Financial Reporting
- Business Understanding
- Strategic Negotiations
- Critical Thinking
- Multitasking Strengths
- Continuous Improvement Process
- Customer Service
Certification
- Business Process Management Training - Coursera Certificate
Timeline
Account Executive
OPUS IVS - US
08.2022 - Current
Sales Counselor
LA Fitness, Mi
05.2021 - 06.2022
Delivery Driver
Aubrees Pizza
01.2019 - 03.2020
Business Analyst Intern
GHSP
05.2018 - 01.2019
Bachelors of Business Administration - Human Resources and Operations Management
Eastern Michigan University