Aretha Thomas
Chatham,VA
Summary
Resourceful Dispatch Manager known for high productivity and efficient task completion. Skilled in route planning, team coordination, and logistics management, ensuring smooth operations. Excel in communication, problem-solving, and decision-making to optimize dispatch procedures.
Overview
8
8
years of professional experience
Work History
Dispatch Manager
Smart Bet
Kernersville, NC
02.2021 - Current
- Conducted regular audits of dispatch processes and documentation to ensure accuracy and compliance.
- Dispatched drivers to meet daily delivery needs for company customers.
- Managed dispatch operations for a fleet of XX vehicles, ensuring timely and efficient delivery of goods.
- Performed regular audits on completed trips to verify accuracy of invoicing information provided by drivers.
Stock Specialist
Hanes Brands Inc
Martinsville, VA
01.2020 - 01.2021
- Processed customer returns and exchanges according to company policies.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Assisted customers by locating items and loading heavy purchases in vehicles.
Delivery Driver
Mondelez
Greensboro, NC
06.2017 - 11.2019
- Notified customers of delays to decrease calls to support.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Transported and safely delivered items to prevent damage or loss.
Education
Some College (No Degree) - Business Administration And Management
Danville Community College
Danville,VASome College (No Degree) - English Education
TEFL
VirginiaSkills
- Dispatch operations
- Route optimization
- Fleet management
- Compliance auditing
- Customer service
- Time management
- Computer Skills
Affiliations
- Reading is a must and taking nature walks to clear my thoughts
- Family is important and being able to spend time and work is essential
Timeline
Dispatch Manager
Smart Bet
02.2021 - Current
Stock Specialist
Hanes Brands Inc
01.2020 - 01.2021
Delivery Driver
Mondelez
06.2017 - 11.2019
Some College (No Degree) - Business Administration And Management
Danville Community College
Some College (No Degree) - English Education
TEFL
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