Arfa Shaba
Stockton,CA
Summary
Seeking a customer service position to provide exceptional service to customers and contribute to the overall growth of the company.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Prouds
08.2022 - 12.2023
- Responded to customer requests for products, services, and company information.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Organized merchandise displays and restocking shelves promptly.
Office Clerk
Quest Suva Hotel
08.2022 - 12.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to guest inquiries seeking local tourist information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted guests with travel arrangements, ensuring seamless experiences during their stay.
- Order office supplies and maintain inventory.
Caregiver
Ahana Fiji
07.2015 - 07.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Certificate - Caregiving
Caregivers Services International
Suva, Fiji06-2015
Skills
- Customer service
- Computer proficiency
- Product knowledge
- Customer needs assessment
Timeline
Customer Service Representative
Prouds
08.2022 - 12.2023
Office Clerk
Quest Suva Hotel
08.2022 - 12.2023
Caregiver
Ahana Fiji
07.2015 - 07.2022
Certificate - Caregiving
Caregivers Services International