Argelia Espinoza
Tyler,TX
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Eligibility Specialist
University of Texas at Tyler
10.2019 - 02.2024
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Medical Assistant
Azalea Internal Medicine
04.2016 - 03.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Measure patient vital signs, such as weight, blood pressure, pulse and heart beat pm.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
St Pauls Children Clinic
06.2009 - 03.2016
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Medical Assistant
Tyler Junior Collage
Tyler, TX03-2009
High School Diploma -
John Tyler High School
Tyler, TX05-1988
Skills
- Data entry
- Bilingual
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Compassionate
Certification
- Medical Assistant
- BLS
- Professional Tax Preparer
Timeline
Eligibility Specialist
University of Texas at Tyler
10.2019 - 02.2024
Medical Assistant
Azalea Internal Medicine
04.2016 - 03.2017
Medical Assistant
St Pauls Children Clinic
06.2009 - 03.2016
Medical Assistant
Tyler Junior Collage
High School Diploma -
John Tyler High School
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