Argelia Gaxiola
Rancho Cucamonga,CA
Summary
Summary of Qualifications and Skills Excellent customer service skills Diversity Sensitivity Bilingual (Spanish/English)
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Las Nuevas Islas - Mariscos
Fontana, CA
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Restaurant Team Member
Afters Ice Cream
Azusa, CA
09.2024 - 03.2025
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Server/Assistant Manager
Mariscos Baja Bar & Grill
Ontario, CA
03.2023 - 12.2023
- Checked customer identification in order to ensure that they met the minimum age requirements for alcoholic beverages
- Checked with customers to ensure that they were enjoying their meals and took the appropriate action to correct any complaints or requests at the time.
- Escorted customers to their table and explained daily specials
- Prepared the check which was itemized and includes the total meal costs and sales taxes
- Managed Inventory, Payroll, etc.
- Open/Close Duties
- Stocked service areas with supplies such as food and utensils
- Prepared hot, cold, and mixed drinks for patrons
Sales Associate/Cashier
Luxe
Rch Cucamonga, CA
01.2022 - 01.2023
- Kept the restaurant floor neat and clean
- Replenished stock of server area
- Actively engaged in developing more effective customer service skills
- Remained knowledgeable about menu and specials
- Hostess
- Greeted customers in a positive demeanor.
Education
High School -
Glendora High School
Glendora, CACitrus College
Glendora, CASkills
- Excellent customer service skills
- Diversity Sensitivity
- Bilingual (Spanish/English)
- Strong work ethic
- Professional appearance
Additional Information - Years Of Experience
10+ Years of server/customer service experience
Summary Of Qualifications And Skills
- Excellent customer service skills
- Diversity Sensitivity
- Bilingual (Spanish/English)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Las Nuevas Islas - Mariscos
02.2025 - Current
Restaurant Team Member
Afters Ice Cream
09.2024 - 03.2025
Server/Assistant Manager
Mariscos Baja Bar & Grill
03.2023 - 12.2023
Sales Associate/Cashier
Luxe
01.2022 - 01.2023
High School -
Glendora High School
Citrus College