Argenis Duran
Summary
Friendly professional with many years of experience working as a welcoming and inviting presence at high-end hotels and apartment buildings. Enthusiastic and helpful customer support staff member catering to specific needs and enhancing overall experiences.
Overview
4
4
years of professional experience
Work History
Doorman
GSS Security Services
Brooklyn
07.2022 - Current
- Monitored building access and enforced security protocols to ensure safety of residents and guests.
- Conducted regular patrols to ensure safety and security of premises.
- Responded promptly to emergency situations, following established procedures.
- Welcomed guests and ensured a positive first impression of the property.
- Welcomed customers and visitors, verified identification, and offered guidance to their destinations.
- Assisted residents with inquiries and delivered accurate information about services to enhance resident experience.
- Respected privacy and confidentiality of residents and guests by declining to divulge information to unauthorized individuals entering the building or telephoning.
- Reported maintenance issues and property damage promptly to relevant personnel for timely resolution.
Education
Brooklyn Preparatory High School
Brooklyn, NYSkills
- Access control
- Security monitoring
- Theft prevention
- Emergency response
- Incident reporting
- Security awareness
- Facility oversight
- Visitor management
- Guest interaction
- Customer assistance
- Effective communication
- Communication skills
- Decision-making
- Problem solving
- Adaptability
- Uniform compliance
- Keen observer
- Pattern recognition
- Mail coordination
Timeline
Doorman
GSS Security Services
07.2022 - Current
Brooklyn Preparatory High School