Summary
Overview
Work History
Education
Skills
Timeline
Generic

Argtim Hasanrmaj

Mahopac,NY

Summary

I work at a pizzeria where I gained skills in customer service, team work and time management. Although these skills may not seem directly applicable to the medical field, I believe they are still valuable and transferable. I have a strong desire to work in medicine, and i am excited to pursue a job in this field. To achieve my Goal, i know i will need to acquire specific education and training. However, I believe my experience in customer service can be an asset in the healthcare setting where patient satisfaction is important. Additionally, my ability to work in a fast-paced and high pressure environment can be valuable in a medical setting.

Overview

11
11
years of professional experience

Work History

Cashier/Call Operator

Family Owned Business
01.2013 - Current
  • Processed customer payments for timely, accurate order fulfillment.
  • Solved customer inquiries regarding products, orders and account balances quickly to meet service targets.
  • Followed up on customer inquiries to confirm issues were adequately addressed.
  • Maintained detailed customer call and inquiry logs for performance monitoring.
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Maintained system documentation detailing service operations.

WISE Internship Student

Phelps Memorial Hospital
01.2023 - 04.2023
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers in-person to provide information.
  • Analyzed problems and worked with teams to develop solutions.

EMT Volunteer

Brewster Fire House
01.2023 - 02.2023
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.

Education

High School Diploma -

Mahopac High School
Mahopac, NY
06.2023

Skills

  • Excellent Phone Demeanor
  • Relay Hearing-Impaired Calls
  • Customer Retention
  • Great Customer Relationship
  • Bilingual ( Fluent In Albanian)
  • Detail Oriented

Timeline

WISE Internship Student

Phelps Memorial Hospital
01.2023 - 04.2023

EMT Volunteer

Brewster Fire House
01.2023 - 02.2023

Cashier/Call Operator

Family Owned Business
01.2013 - Current

High School Diploma -

Mahopac High School
Argtim Hasanrmaj