Ariana Molnar
Kay Jewlers
Lorain
1
Certification
14
years of professional experience
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Work History
Assistant Manager
7 Years- Led team in achieving sales goals through effective training and performance management.
- Developed and implemented customer service strategies to enhance client satisfaction and retention.
- Assisted in visual merchandising efforts, creating appealing displays that increased foot traffic and engagement.
- Coordinated special events and promotions, boosting store visibility and fostering community relationships.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server
2 Years 6 Months- Delivered exceptional customer service, ensuring guest satisfaction throughout the dining experience.
- Managed multiple tables efficiently, balancing order taking and serving tasks seamlessly.
- Collaborated with kitchen staff to expedite orders during peak hours, improving workflow efficiency.
- Trained new staff on menu offerings and service standards to uphold quality and consistency.
- Maintained cleanliness and organization of the dining area, adhering to health and safety regulations consistently.
- Resolved customer complaints effectively, enhancing overall the dining experience and fostering repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
4 Years 4 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of the dining area to enhance customer experience.
- Collaborated with team members to ensure efficient service during peak hours.
Education
High School Diploma
- Honor Roll 2009-2013
- 3.9 GPA
Medical Assistance Diploma - Medical Assistance
- 3.7 GPA
Skills
Customer service
Operations management
Customer relations
Team leadership
Client engagement
Decision-making
Task delegation
Employee scheduling
Time management
Problem-solving
Goal setting
Telephone communication
Certification
- CPR/First Aide Certified
- Certified Diamontologist
Timeline
Assistant Manager
Kay Jewlers
07.2019 - 07.2026Read More
Server
Bob Evans Restaurant
01.2017 - 07.2019Read More
Cashier
Kentucky Fried Chicken
09.2012 - 01.2017Read More
Ohio Buisness College
Medical Assistance Diploma from Medical Assistance
Read More
Lorain High School
High School Diploma
Read More