Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
9
9
years of professional experience
Work History
Sales Lead
AT&T
Apple Valley, MN
05.2021 - 03.2022
Used POS system to process sales, returns, online orders and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Shift Manager
Long John Silver's
Merrillville, IN
09.2019 - 03.2021
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Coached crew members to optimize performance and motivate toward more efficient work.
Tracked receipts, employee hours and inventory movements.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Sales Representative
Sprint
Merrillville, IN
10.2017 - 08.2019
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Cashier
Charleys Grill
Merrillville, IN
10.2016 - 11.2017
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Cashier Team Lead
Wendy's
Burnsville, MN
01.2013 - 06.2016
Trained team members on cash register operation and cash handling.
Quickly and accurately counted drawers at start and end of each shift.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
Assistant Store Manager
Verizon
Lakeville, MN
03.2022 - Current
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Reviewed sales and gross profit reports to determine options for increasing market growth.