Skyler Solares
Spring
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
4
4
years of professional experience
Work History
Sales Lead
Pet Supplies Plus
Houston, TX
07.2025 - Current
- Assisted customers in selecting pet products, enhancing overall shopping experience.
- Maintained cleanliness and organization of merchandise displays to attract customer interest.
- Processed transactions efficiently using point-of-sale system, ensuring accurate sales records.
- Provided product information and recommendations based on customer needs and preferences.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed daily sales operations, ensuring efficient workflow and customer satisfaction.
Store Manager
Trudy's Hallmark
The Woodlands, TX
07.2022 - 07.2025
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory levels, reducing stock discrepancies through accurate tracking and efficient ordering processes.
- Trained and mentored staff, enhancing team performance and fostering a positive work environment.
- Implemented marketing strategies that increased foot traffic and promoted seasonal product launches effectively.
- Developed staff schedules to maintain adequate coverage while optimizing labor costs and productivity.
- Resolved customer complaints promptly, enhancing customer loyalty and maintaining brand reputation in the community.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Increased sales by a daily percentage.
Sales Associate
Pet Supplies Plus
Spring, TX
09.2021 - 05.2022
- Collaborated with team members to restock inventory and manage stock levels effectively.
- Participated in training sessions to stay informed about new products and industry trends.
- Demonstrated adaptability by learning product features quickly to assist diverse clientele effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Real Estate License - Real Estate
Champions School of Real Estate
Spring, TX12-2027
High School Diploma -
Grand Oaks High School
Spring, TX04-2021
Skills
- Customer Service
- Retail Management
- Cash Handling
- POS Systems
- Opening and Closing Procedures
- Multitasking and Organization
- Hiring, Training and Mentoring
- Retail Inventory Management
- Employee Shift Scheduling
- Payroll Management
- Supply Ordering
Timeline
Sales Lead
Pet Supplies Plus
07.2025 - Current
Store Manager
Trudy's Hallmark
07.2022 - 07.2025
Sales Associate
Pet Supplies Plus
09.2021 - 05.2022
Real Estate License - Real Estate
Champions School of Real Estate
High School Diploma -
Grand Oaks High School