Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Representative/ Digital Marketing
Monat Global
06.2023 - Current
In my role in digital marketing, I executed daily email marketing communications to generate customer awareness of key sales promotions and new product launches
I improved advertising initiatives by developing and implementing effective social media and digital marketing campaigns
I created and implemented inbound marketing strategies, resulting in increased organic traffic and leads for clients
Additionally, I hired, trained, and mentored sales and marketing staff, fostering a collaborative and skilled team
By building relationships with bloggers and traditional media, I successfully increased positive brand awareness within the community.
Receptionist
Advantage Dodge Ram Chrysler Jeep
04.2023 - 08.2024
During my tenure as a receptionist, I have honed my skills in managing challenging customer interactions, swiftly and professionally resolving issues to ensure customer satisfaction
I have gained proficiency in using various phone systems and technologies, as well as developed strong filing and organizational skills
My role has significantly enhanced my communication and problem-solving abilities, allowing me to efficiently support both customers and colleagues in a dynamic, fast-paced environment.
Sales Representative
Advantage Dodge Ram Chrysler Jeep
02.2023 - 03.2023
As a car salesperson, I have gained comprehensive knowledge of the sales process, learning the art of selling cars and effectively engaging with customers
My role has equipped me with an understanding of various vehicle models and features, enabling me to provide professional and informative sales presentations
Through this experience, I have developed strong customer communication skills and a keen ability to close sales, ensuring a positive and seamless buying experience for clients.
Hostess
Flo's
08.2022 - 10.2022
As a hostess at a busy restaurant, I developed exceptional customer service skills and the ability to communicate effectively within a team
This role provided me with valuable experience in managing a fast-paced environment, enhancing my time management abilities, and ensuring smooth collaboration with colleagues
My time as a hostess equipped me with the skills necessary to deliver outstanding service and work efficiently under pressure, preparing me for future roles in various industries.
Shuttle Driver
Advantage Dodge Ram Chrysler Jeep
10.2019 - 08.2022
As a shuttle driver, I meticulously planned routes to ensure the safe and timely transportation of customers to their destinations
I maintained a clean and orderly vehicle by thoroughly cleaning after each passenger, enhancing the overall customer experience
This role allowed me to improve my customer service skills, effectively addressing and accommodating passengers' needs while ensuring their comfort and satisfaction.
Babysitter
Busy Bees Babysitting
01.2022 - 04.2022
As a babysitter, I developed strong childcare skills, effectively communicating with both the children and their families
My responsibilities included preparing meals, bathing the children, and engaging them in various activities
Through this experience, I enhanced my ability to provide attentive and nurturing care, ensuring a safe and enjoyable environment for the children.
Server
Dad's Diner
01.2020 - 03.2020
As a server, I educated guests on daily specials and menu items, including appetizers, entrees, desserts, and specialty drinks, enhancing their dining experience and optimizing sales
I operated POS terminals to input orders, split bills, and calculate totals accurately
By consistently topping off drinks and offering condiments, napkins, and other needs, I ensured customer satisfaction
I maintained a well-supplied pantry by restocking nonperishable food items, condiments, and napkins
My responsibilities included arranging place settings with fresh tablecloths, tableware, and menus, and promoting additional items to increase sales
I greeted customers promptly, answered questions, and made recommendations to boost profits
Additionally, I performed closing duties such as emptying trash, mopping floors, cleaning countertops, and managing leftover food and beverages
I kept customers informed about menu changes and new offerings to maintain quality service relationships, minimized wait times by efficiently handling a high volume of orders, and accurately calculated charges, issued table checks, and collected payments.
Sales Representative
Vector Marketing
05.2018 - 08.2018
In my role, I proactively reached out to both new and established clients, effectively communicating the advantages of our products
By cultivating strong relationships, I not only expanded our customer base but also ensured the retention of existing business
Understanding the unique needs of each customer was crucial, allowing me to provide tailored product recommendations and promotions that aligned with their goals and budgets
Through engaging demonstrations, I effectively showcased product features, making them more appealing and relevant to customer needs
My approach helped highlight key products, increasing their visibility and appeal.
Education
No Degree - Biology
Grand Canyon University
Glendale, AZ
High School Diploma -
Piedra Vista High School
Farmington, NM
05.2019
Skills
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Organization skills
Telephone skills
Time Management
Timeline
Sales Representative/ Digital Marketing
Monat Global
06.2023 - Current
Receptionist
Advantage Dodge Ram Chrysler Jeep
04.2023 - 08.2024
Sales Representative
Advantage Dodge Ram Chrysler Jeep
02.2023 - 03.2023
Hostess
Flo's
08.2022 - 10.2022
Babysitter
Busy Bees Babysitting
01.2022 - 04.2022
Server
Dad's Diner
01.2020 - 03.2020
Shuttle Driver
Advantage Dodge Ram Chrysler Jeep
10.2019 - 08.2022
Sales Representative
Vector Marketing
05.2018 - 08.2018
No Degree - Biology
Grand Canyon University
High School Diploma -
Piedra Vista High School
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