Friendly Barista with great people skills and sales experience. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
4
4
years of professional experience
Work History
Barista
Muddy Waters Coffee Company
03.2026 - Current
I have gone above and beyond to contribute to the positive, efficient, and communicative environment of Muddy Waters Coffee Company. I have demonstrated ambition and drive in the work I do. I have also had past barista experiences at Alpine Espresso in Everett, where I was trained. But I enjoy my job at Muddy Waters Coffee Company, as it has a much higher volume and is faster paced as a cafe than most drive through stands, with a higher emphasis on forming relationships with the customers, prioritizing helpful and friendly service. I have experience with both memorization of orders, as well as using a device with a cue system.
Some of the duties include, starting the oven, stocking and restocking ice, cups, lids, pastries, heatable food items, receiving orders from delivery companies, sweeping and mopping as well as other basic food safety preparation. For coffee making experience, taking timed orders and sequencing drinks. I am knowledgeable and experienced in making coffee drinks, matcha, chai, as well as Lotus and Redbull energy drinks.
Sales Associate
Sally Beauty, Woodinville
06.2024 - 09.2024
I had a wonderful experience working as a customer service specialist and beauty advisor. Through training I became knowledgeable of our products, and confidently answered customer questions. Though I also did not hesitate to ask my manager for advice if there was a need for someone with more knowledge, as I do not have a cosmetology license.
Some of the store duties included handling cash, making trips to the bank, counting money for our till and safe, wiping down counters, dusting shelves, taking inventory, front facing product and rotating it as well, administering refunds, gift cards, store credit cards, and standard closing practices. Sweeping, mopping, taking out trash, and locking up.
Manager: Faith Glenn
Email: faithdanielleglenn@yahoo.com
Phone number: 206-557-2134
Customer Relations
Pinkabella Cupcakes, Alderwood Mall
05.2022 - 08.2024
Some of the duties that this job entails have been cleaning the stand, customer interaction, setting up and serving cupcakes, handling cash, taking online orders as well as doordash, and other such duties.
Manager: Karlene Christianson
Email: KarleneChristianson@gmail.com
Phone number: 206-240-7011
Education
Bachelor Of Music Education - Music Education
University of Washington
Seattle, WA
High School Diploma - undefined
North Creek High School
Bothell
06.2022
Skills
As an employee, I am quick to follow directions, with a positive attitude and great patience I have high organizational skills, as well as communication, and/or customer service skills, with the ability to multitask while remaining cool under pressure or time constraints I have an active WA food handlers card, as well as experience with cash registers, putting in orders, as well as disposing of trash and other duties in the food industry I believe that I would prove to become a vital asset, and member of the team, working easily, and enthusiastically alongside my coworkers!
AWARDS
I was an active participant in my school district’s honor society, through scholarly excellence, as well as volunteer hours, in Middle school as well as High school. I have been on the Dean’s list every quarter at the University of Washington, and have been awarded various scholarships, exemplifying dedication, long term commitment, as well as motivation and academic prowess.