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ARIA HEDAYAT
Orange,CA
Summary
Motivated sales professional gifted at lead generation and resolving customer issues. Engaging and personable with an aptitude to increase business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
6
6
years of professional experience
Work History
Insurance Agency Owner
American National Insurance Company
Huntington Beach, United States
08.2021 - Current
- Was awarded "Rookie Of The Year" in 2021 by American National for sales performance across all products.
- Consulted with customers to assess needs and propose optimal insurance solutions.
- Put together realistic budgets based upon costs and fees for successfully operating the business.
- Developed and optimized strategic sales operation early on and maintained operations.
- Found optimal marketing strategies that reduced costs and maximized closing percentages.
Sales Officer
OPTIMYZE DIGITAL
Irvine, CA
08.2020 - 08.2021
- Successfully sold over $250,000 of business for Optimyze Digital within first 9 months of employment
- Called prospective leads generated by employer and explained value of automated e-Commerce offerings as an additional asset to their investment portfolio
- Answered in-depth questions about company's product offerings and marketing opportunities from affiliates on a workday basis
- Guided interested leads through their package specific proposals and assisted them in closing process
- Created and sustained positive relationships with prospective and current clients.
Guest Experience Specialist
MARRIOTT RESIDENCE INN
Irvine, CA
09.2019 - 08.2020
- Checked in guests in a professional manner and displayed a broad array of information about hotels amenities to ensure guest comfort and satisfaction
- Sent and received authorization forms for third-party reservations prior to guest's arrival to ensure financial security for the company
- Assisted guests over the phone and in-person in a professional and informative manner
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
- Kept accounts in balance and ran daily reports to verify totals
- Helped revise the hotel's amenity and map listing guide to improve guest satisfaction.
Electrician Assistant
ADVANCE AIR AND ELECTRIC
Folsom, CA
08.2016 - 09.2019
- Reason for Leaving: Moved to Irvine, Talked to customers about their electrical issues and scheduled on-site appointments with the electrician
- Provided exceptional customer service and ensured the client was satisfied with final outcome
- Performed entry-level duties related to the installation, maintenance and repair of a wide variety of electrical systems and equipment
- Assisted with electrical work by running conduit and pulling wire
- Maintained a clean working area and was attentive to detail.
Education
Bachelor of Science - Biological Science
UNIVERSITY oF CALIFORNIA-IRVINE
07.2021
Skills
- Successful at leveraging sales technologies, software and CRM data to identify, Analyze and act upon leads, opportunities and sales Funnels
- Leadership and People Development
- Focus and Follow-Through
- Fluent in Farsi
Timeline
Insurance Agency Owner
American National Insurance Company
08.2021 - Current
Sales Officer
OPTIMYZE DIGITAL
08.2020 - 08.2021
Guest Experience Specialist
MARRIOTT RESIDENCE INN
09.2019 - 08.2020
Electrician Assistant
ADVANCE AIR AND ELECTRIC
08.2016 - 09.2019
Bachelor of Science - Biological Science
UNIVERSITY oF CALIFORNIA-IRVINE
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