Aria Khorshidi
San Marcos,CA
Summary
Dynamic and results-oriented professional with a proven track record at Target, where I enhanced customer satisfaction and retention through exceptional service and effective complaint handling. Skilled in multitasking and complex problem-solving, I excel in high-pressure environments, demonstrating strong decision-making and teamwork abilities.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
06.2024 - 12.2024
- Supported team members, fostering a collaborative and productive work environment.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
- Enhanced client retention through exceptional service delivery and proactive communication.
Cashier
Smart and Final
04.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Grocery Clerk
Sprouts Farmer Market
08.2022 - 12.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
In Progress - Biochemistry
Cal State San Marcos
San Marcos High School De -
San Marcos High School
San Marcos 06.2023
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Complex Problem-solving
- Assertiveness
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Languages
Persian
Native or Bilingual
Timeline
Service Advocate
Target
06.2024 - 12.2024
Cashier
Smart and Final
04.2023 - 06.2024
Grocery Clerk
Sprouts Farmer Market
08.2022 - 12.2022
In Progress - Biochemistry
Cal State San Marcos
High School De -
San Marcos High School