Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Aria Lam

Pharmacy Technician
Lowell,MA

Summary

Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.

Overview

4
years of professional experience
4
years of post-secondary education

Work History

CVS Pharmacy
Tewksbury, MA

Pharmacy Technician Trainee
10.2021 - Current

Job overview

  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted with filling of prescriptions daily.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Reviewed and verified customer information and insurance provider information.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.

Mekong Restaurant
Lowell, MA

Cashier Assistant Manager
04.2020 - 10.2021

Job overview

  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Staying attentive to needs of guests in the dinning area
  • Following health code standards with regards to the handling of food

Market Basket Warehouse
Lowell, MA

Cashier
11.2018 - 03.2021

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Lowell High School
Lowell, MA

High School Diploma
08.2017 - 06.2021

MCPHS University
Boston, MA

Ph.D. from Pharmacy
08.2021 - Current

Skills

    Team collaboration

HIPAA

FDA regulation understanding

Patient confidentiality

Processing payments

Assisting pharmacists

Quality Assurance and Control

Customer assistance

Inventory management

Cleaning and sanitizing

Written and verbal communication

Time management skills

Order taking

Timeline

Pharmacy Technician Trainee

CVS Pharmacy
10.2021 - Current

MCPHS University

Ph.D. from Pharmacy
08.2021 - Current

Cashier Assistant Manager

Mekong Restaurant
04.2020 - 10.2021

Cashier

Market Basket Warehouse
11.2018 - 03.2021

Lowell High School

High School Diploma
08.2017 - 06.2021
Aria LamPharmacy Technician