Dedicated server with a strong work ethic and exceptional customer service skills. Committed to enhancing dining experiences through personalized guest engagement and efficient teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Hey Juan Burritos
Arcata, CA
11.2025 - Current
Was moved to here from Froth as both establishments are under the same owner.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Improved dining experience by providing prompt, attentive service to guests.
Engaged with guests to build rapport and encourage repeat visits through personalized service.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Server
Froth
Arcata, CA
02.2025 - 11.2025
Provided exceptional customer service to enhance guest satisfaction and retention.
Collaborated with kitchen staff to ensure timely food delivery and quality control.
Managed multiple tables efficiently, optimizing workflow during peak hours.
Assisted in training new servers on menu knowledge and service standards.
Processed orders accurately using point-of-sale systems, ensuring seamless transactions.
Maintained cleanliness and organization of dining area, adhering to health regulations.
Server
El Cora Mexican Restaurant
Garberville, CA
05.2024 - 10.2025
Engaged with guests to build rapport and encourage repeat visits through personalized service.
Resolved customer inquiries and complaints promptly, fostering a positive dining experience.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Organizational Manager
Blessed Flower Farms
Miranda, CA
01.2019 - 01.2024
Led cross-functional teams to enhance operational efficiency and streamline workflows.
Developed and implemented training programs to improve staff performance and retention rates.
Analyzed production processes, identifying areas for improvement and reducing waste.
Established quality control measures to maintain high standards in product offerings.
Coordinated logistics and supply chain activities to ensure timely delivery of products.
Facilitated regular team meetings to promote communication and align project goals.
Oversaw inventory management systems, ensuring accurate stock levels and availability of resources.
Implemented innovative technology solutions to improve operational efficiency within the organization.
Education
Associate of Science - Kinesiology And Behavioral Political Science
College of The Redwoods
Eureka, CA
01-2025
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Cleanliness standards
Safe food handling
Menu memorization
High volume dining
Team collaboration
Service prioritization
Table bussing
Dining area maintenance
Allergy awareness
Beverage preparation
Order management
Certification
ABC trained.
Languages
Spanish
Professional Working
Timeline
Server
Hey Juan Burritos
11.2025 - Current
Server
Froth
02.2025 - 11.2025
Server
El Cora Mexican Restaurant
05.2024 - 10.2025
Organizational Manager
Blessed Flower Farms
01.2019 - 01.2024
Associate of Science - Kinesiology And Behavioral Political Science