Ariadna Marrero
Summary
Dedicated Social Worker offering 3 years of counseling and crisis intervention expertise. Offering comprehensive background in social services as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
19
19
years of professional experience
Work History
Child Support Specialist II
Department Of Child Support Services
Stockton, CA
01.2024 - Current
- Researched legal, financial, and other records to obtain data needed to secure and enforce child support cases.
- Calculated child support obligations and debts.
- Explained policies, procedures and instructions to parents.
- Calculated child support obligations and debts to initiate collection actions.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Located parents for gaining child support and prepared records of payments.
- Collaborated with legal teams to prepare cases for court hearings, resulting in successful enforcement actions.
ADMINISTRATIVE ASSISTANT
Department of Homeland Security
04.2019 - 09.2022
- Coordinated appointments, meetings and conferences
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling
- Proficiency with Outlook Calendar and Microsoft Office (Word, Excel, and PowerPoint)
- Ability to manage multiple concurrent deadlines.
ADMINISTRATIVE ASSISTANT
The Geo Group
01.2017 - 04.2019
- Created documentation to request guidance and action from the Department of Homeland Security (DHS), if necessary
- Coordinated appointments, meetings and conferences
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Operated photocopiers and scanners, facsimile machines and personal computers.
RETAIL STORE SUPERVISOR
Sears
Stockton, CA
10.2006 - 08.2015
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities
- Implemented sales strategies to generate leads and maximize profit margins
- Trained, managed and motivated employees to promote professional skill development
- Managed over 20 employees.
Education
Bachelor of Science - Criminal Justice
University of Colorado Denver
Aurora, COAssociate of Applied Science - Computer Science
Heald College
Stockton, CAMaster of Science - Business Administration And Management
Colorado State University Global
Aurora, CO01-2028
Skills
- Timeline Planning and Management
- Child support laws
- Case analysis
- Multitasking and Time Management
- Meticulous Attention to Detail
- Advanced MS Office Suite Knowledge
Timeline
Child Support Specialist II
Department Of Child Support Services
01.2024 - Current
ADMINISTRATIVE ASSISTANT
Department of Homeland Security
04.2019 - 09.2022
ADMINISTRATIVE ASSISTANT
The Geo Group
01.2017 - 04.2019
RETAIL STORE SUPERVISOR
Sears
10.2006 - 08.2015
Associate of Applied Science - Computer Science
Heald College
Bachelor of Science - Criminal Justice
University of Colorado Denver
Master of Science - Business Administration And Management
Colorado State University Global