ARIAL COTTO
Round Rock,TX
Summary
Educated Mental Health Professional dedicated to assisting individuals and families in need. Proficient in assessing individual circumstances, identifying resources, and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
4
4
years of professional experience
Work History
Crisis Case Manager
Bluebonnet Trails Community Services
02.2023 - Current
- Collaboratively partnered with law enforcement, medical community, schools, families, and social service agencies to assist persons in crisis.
- Completed crisis assessments for children and adults in various community locations.
- Improved client outcomes by developing and implementing comprehensive crisis intervention plans.
- Organized clinical documentation, treatment plans, and referrals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Mental Health Technician Lead
Discovery Mood And Anxiety
12.2021 - 10.2022
- Answers telephone promptly and politely. Transferred any inquiries that I was unable to assist with to Therapist, Milieu Manager or Program Director.
- Determines whether new patient has any special needs, communicates those needs to treatment team and assists patient in fulfilling those needs.
- Facilitates treatment plan set forth by Therapist by providing day-today support to patients and if patients need to “check-in”, help patients engage in positive coping skill.
- Monitors all patients through treatment experience, keeping patients in line of site in milieu and checking on patients in bedrooms or other areas on regular basis.
- Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho education, and Life Skills
Alternative Response Specialist
Texas Department Of Family Protective Services
08.2020 - 12.2021
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Identified available community resources and programs for families.
Education
Master of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MN05.2026
Bachelor of Arts - Psychology
University Of Arizona Global Campus
San Diego, CA08.2021
Skills
- Active Listening
- Case Management
- Client Advocacy
- Conflict Resolution
- Crisis Intervention
- De-Escalation Techniques
- Leadership
- Planning
- Rapport Building
- Referral Networking
- Teamwork
- Writing and verbal communication
Professional Certificates
Mental Health First Aid for Adults - Apr 2024
AS+K Trainer - Feb 2024
Counseling on Access to Lethal Means Trainer - Feb 2024
Safety Planning Intervention Trainer - Nov 2023
Satori Alternative to Managing Aggression Facilitator - Nov 2023
Mental Health First Aid for Youth - Sep 2022
Psychological First Aid - Dec 2020
OSHA 10 Construction Safety and Health - 06/2019
OSHA 10 General Industry Safety and Health - July 2018
Timeline
Crisis Case Manager
Bluebonnet Trails Community Services
02.2023 - Current
Mental Health Technician Lead
Discovery Mood And Anxiety
12.2021 - 10.2022
Alternative Response Specialist
Texas Department Of Family Protective Services
08.2020 - 12.2021
Master of Science - Clinical Mental Health Counseling
Walden University
Bachelor of Arts - Psychology
University Of Arizona Global Campus
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