Brianna Jalifi
Sunnyside
Summary
Compassionate social worker known for high productivity and efficient task completion. Skilled in crisis intervention, behavioral management, and strategic planning. Excels in communication, empathy, and problem-solving to support individuals during challenging times. Skilled in developing personalized care plans, coordinating with multidisciplinary teams, and advocating for patient needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Case Manager
Comprehensive Healthcare
Yakima
11.2024 - Current
- Coordinated crisis interventions for individuals experiencing mental health emergencies.
- Delivered crisis counseling and emotional support during critical incidents, enhancing client resilience and coping strategies.
- Responded promptly to emergency calls from clients or community members regarding mental health crises.
- Evaluated client needs through thorough interviews and behavioral observations, ensuring tailored intervention and support.
- Assessed clients' needs and provided appropriate resources or referrals to ensure safety of the individual.
- Recorded detailed case notes to maintain continuity of care and uphold compliance standards.
Social Work Intern
Department of Children and Family Services
Sunnyside
08.2023 - 05.2024
- Interviewed clients to assess needs and determine most suitable needs and services.
- Guided clients in accessing community resources to address family assistance needs.
- Performed home visits to evaluate clients' living conditions and offer necessary support.
- Supported social workers in reviewing medical records to enhance service quality.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
Shift Manager
Burger King
Sunnyside
07.2019 - 05.2024
- Coached crew members to enhance performance and foster efficiency in operations.
- Ensured compliance with company standards for operational excellence and cleanliness.
- Exercised composure under pressure and in escalated customer service scenarios.
- Collaborated with coworkers to elevate customer experience and effectively manage storefront.
Education
Bachelor of Social Work -
Heritage University
Toppenish, WA05-2024
High School Diploma -
Sunnyside High School
Sunnyside, WA06-2021
Associate of Arts -
Yakima Valley Community College
Grandview06-2021
Skills
- Crisis intervention
- Client advocacy
- Neglect investigation
- Assessment evaluation
- Case Documentation
- Client engagement
- Employee Training
- De-escalation techniques
- Mental health awareness
- Active listening
- Critical thinking
- Staff Motivation
- Team collaboration
References
References available upon request.
Languages
Spanish
Limited
Certification
Counselor Agency Affiliated Registration
Timeline
Crisis Case Manager
Comprehensive Healthcare
11.2024 - Current
Social Work Intern
Department of Children and Family Services
08.2023 - 05.2024
Shift Manager
Burger King
07.2019 - 05.2024
Bachelor of Social Work -
Heritage University
High School Diploma -
Sunnyside High School
Associate of Arts -
Yakima Valley Community College