Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic
Open To Work

James Wortham

Calhoun City,MS

Summary

Dedicated Crisis Case Manager with expertise in crisis intervention, client advocacy, and care coordination. Proven ability to develop individualized care plans and facilitate effective communication among diverse stakeholders. Experienced professional skilled in crisis management and emotional support. Adept at collaborating with healthcare providers and community resources to ensure comprehensive care for clients in distress. Committed to advocating for client rights and well-being. Compassionate and resourceful Crisis Case Manager with a strong focus on effective communication and crisis intervention. Known for providing emotional support and developing tailored care plans to foster client recovery and empowerment. Compassionate Crisis Case Manager known for high productivity and efficient task completion. Skilled in crisis intervention, behavioral management, and strategic planning. Excels in communication, empathy, and problem-solving to support individuals during challenging times. Brings focused approach to managing multiple cases simultaneously while maintaining quality support and advocacy. Compassionate Crisis Case Manager with broad experience in high-stress environments. Skilled in providing immediate support to individuals and families in crisis, using knowledge of mental health issues and social services resources. Well-versed in developing personalized care plans and advocating for client needs. Notable track record of building strong relationships with community partners to enhance service provision. Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach. Dedicated Disability Support Worker skilled at managing appointments and administering medication, helping with bathroom and personal care needs and keeping home environments neat and clean. Good organizational skills with hardworking mentality and caring approach. Expertise in typical standards of care, as well as crisis intervention and special assistance. Professionally performs needs assessments and psychosocial evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life. Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts, and solving diverse problems. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
Certification
36
36
years of professional experience

Work History

Crisis Case Manager

Lifecore Health Group
Tupelo, Mississippi
10.2024 - Current
  • Assessed clients' needs to develop appropriate crisis intervention plans.
  • Coordinated with healthcare providers to ensure optimal patient care and support.
  • Facilitated crisis intervention sessions to stabilize clients in distressing situations.
  • Documented client progress and maintained accurate case records for review.
  • Collaborated with community resources to connect clients with additional support services.
  • Provided emotional support and guidance to clients during critical moments of need.
  • Monitored client safety and well-being during high-stress situations and emergencies.
  • Advised families on available resources that could benefit their loved one during times of extreme distress.
  • Collaborated with community agencies to coordinate services for clients in need of additional help.
  • Monitored progress of clients through regular follow-up contacts both over the phone and in person.
  • Identified any potential risks or threats posed by a client's behavior or environment and took appropriate action accordingly.
  • Responded promptly to emergency calls from clients or community members regarding mental health crises.
  • Attended court hearings when necessary to advocate for the rights of an individual facing criminal charges due to their mental illness.
  • Provided guidance and support throughout the recovery process for those struggling with substance abuse disorders.
  • Assessed client's needs and provided appropriate resources or referrals to ensure safety of the individual.
  • Maintained accurate case notes, documentation and records of all client interactions.
  • Conducted home visits to assess family dynamics and provide assistance as needed.
  • Provided support, counseling and referrals to clients in crisis situations.
  • Transported patients safely to social activities and doctors appointments.
  • Guided clients in development of skills and strategies for dealing with individual problems.
  • Collaborated with other professionals to assess client needs.
  • Administered medication to patients according to strict schedules.
  • Educated clients on options to assist in making informed decisions.
  • Documented services and collected required data for evaluation.
  • Tracked patient or client care and followed through to provide service effectiveness.
  • Advocated for clients to resolve medical or personal crises.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Counseled clients or patients individually and in group sessions to assist recovery from illness and to adjust to life.
  • Advised on policy development and assisted in community program implementation.

Group Home Manager

Lifecore Health Group
Tupelo, Mississippi
08.2015 - 10.2024
  • Managed daily operations of group home for diverse client needs.
  • Oversaw staff scheduling to ensure adequate coverage and support.
  • Developed individualized care plans in collaboration with healthcare professionals.
  • Conducted regular training sessions for staff on best practices and safety protocols.
  • Facilitated communication between clients, families, and service providers effectively.
  • Monitored compliance with regulatory standards and policies consistently.
  • Implemented recreational activities to promote client engagement and well-being.
  • Addressed client concerns promptly to maintain a supportive environment.
  • Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.
  • Served as a liaison between families and guardians and agency staff ensuring proper communication among all parties involved.
  • Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
  • Provided crisis management interventions as needed to address behavioral issues in a timely manner.
  • Adhered strictly to confidentiality guidelines regarding client information at all times.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Ensured that all necessary safety protocols were followed while providing care in the home environment.
  • Reported, investigated and followed up on abuse and neglect cases.
  • Performed daily assessments of client behavior changes or physical health status.
  • Organized recreational activities such as field trips or social events for residents in order to enhance their well-being.
  • Developed, implemented, and monitored individual service plans to ensure that the clients received quality care.
  • Participated in meetings with state licensors or other stakeholders regarding program standards and outcomes.
  • Maintained accurate records of client attendance, progress notes, medications, and incident reports.
  • Resolved concerns regarding staff, residents, and care to maintain standards throughout group home.
  • Collaborated with treating psychiatrist to develop individual service plans for each resident.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Inspected living areas regularly to identify any potential hazards or maintenance needs.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening, and asking appropriate questions.
  • Implemented strategies for conflict resolution between residents when disputes arose.
  • Approved activities complied with facility's policies, adhered to budget and offered educational value.
  • Collaborated with other healthcare professionals such as psychiatrists, psychologists, therapists to provide comprehensive care services for clients.
  • Created work schedule in advance, promoting adequate coverage for shifts.
  • Requested and identified specialized services for residents such as physical therapy, psychological testing and vocational assessments.
  • Monitored financial resources within the program budget to ensure efficient utilization of funds.
  • Instituted systems to oversee proper storage and disposal of medications and residents' nutritional needs and special diets.
  • Administered and allocated budget to control costs and optimize use of resources.
  • Established positive therapeutic relationships with residents by planning and activities in home and community.
  • Initiated resident transfers to other programs to better meet needs.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Recruited, interviewed, and hired volunteers and staff.
  • Consulted with staff on resolution of complex service issues.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Implemented and evaluated staff, volunteer or training programs.
  • Acted as consultant to community programs by interpreting regulations and policies.
  • Assessed and identified service delivery challenges and opportunities within local area.
  • Directed activities of professional and technical staff members and volunteers.
  • Determined organizational policies regarding program eligibility, requirements and benefits.
  • Represented organizations in relations with governmental and media institutions.

Case Manager

Lifecore Health Group
Houston, Mississippi
08.2006 - 08.2015
  • Conducted comprehensive assessments of client needs and service requirements.
  • Developed individualized care plans in collaboration with clients and families.
  • Coordinated access to mental health services and community resources for clients.
  • Facilitated group therapy sessions to enhance client skills and social support.
  • Monitored client progress and adjusted care plans as necessary for effectiveness.
  • Maintained accurate documentation of client interactions and treatment progress.
  • Advocated for clients' rights and needs within the healthcare system framework.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Monitored client progress through regular follow-up contacts.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Developed individualized care plans with input from clients and their families.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Provided referrals to appropriate health care providers or other community resources.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Conducted home visits to assess the safety of living environments for clients.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted individuals with eligibility for available benefits.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Transitioned clients to different providers based on progress or needs.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
  • Attended court hearings as a representative of the organization when needed.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Organized group activities to provide socialization opportunities for clients.
  • Developed and maintained relationships with community resources and service providers.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Identified barriers to client success and developed strategies to overcome them.
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Provided referrals to appropriate medical, mental health, and social services.
  • Conducted initial assessments to determine client eligibility for programs and services.
  • Assisted clients in setting realistic goals and developing action plans.
  • Educated clients and their families about their rights and available community resources.
  • Evaluated program effectiveness and suggested improvements based on client outcomes.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Determined organizational policies regarding program eligibility, requirements and benefits.
  • Spoke to community groups to explain and interpret purposes, programs, and policies.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Implemented and evaluated staff, volunteer or training programs.

Pre release Counselor

Mississippi Department Of Corrections
Marks, Mississippi
03.2005 - 07.2006
  • Provided guidance to clients in crisis situations and emotional distress.
  • Developed individualized treatment plans based on client assessments and needs.
  • Facilitated group therapy sessions to promote peer support and interaction.
  • Maintained accurate client records and documentation according to regulations.
  • Conducted intake assessments to understand client backgrounds and challenges.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Created an environment that was safe, supportive, and conducive to learning for all students.
  • Provided individual and group counseling to guide clients in areas of social and emotional needs.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
  • Developed crisis intervention strategies for individuals facing difficult situations or events.
  • Developed treatment plans to address client needs.
  • Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
  • Provided supervision and in-house activities to support program participants.
  • Obtained or maintained proper licensure or certification to meet state requirements.
  • Provided crisis intervention services to clients experiencing acute mental health issues.
  • Led support groups for specific client populations, such as those with addiction, grief, or chronic illness.
  • Developed and maintained professional relationships with referral sources, including physicians, schools, and community agencies.
  • Coordinated resources to support clients and help each achieve targets.
  • Counseled clients physical, mental factors impacting personal success.

counselor Tech

Mildcreek behavioral center
Pontotoc, Mississippi
08.2004 - 03.2005
  • Provided counseling support to clients in individual and group sessions.
  • Assisted in developing personalized treatment plans for diverse client needs.
  • Monitored client progress and adjusted interventions as necessary.
  • Educated clients on coping strategies and life skills for improved well-being.
  • Maintained accurate documentation of client interactions and treatment outcomes.
  • Facilitated crisis intervention sessions to ensure client safety and stability.
  • Implemented evidence-based interventions designed to reduce symptoms associated with mental illness.
  • Encouraged clients to express themselves freely while maintaining professional boundaries at all times.
  • Modeled healthy coping mechanisms during difficult conversations or situations.
  • Developed positive relationships with clients by actively listening to them without judgement or bias.
  • Created a safe and secure environment for clients to explore their feelings and emotions.
  • Provided encouragement and support throughout the recovery process for all clients served.
  • Facilitated mentoring, discipline, and safety of program participants.
  • Assisted clients in developing and implementing individualized service plans.
  • Conducted assessments of client's needs, strengths, and preferences.
  • Observed changes in moods or behaviors among clients to help identify any potential issues before they arise.
  • Helped complete initial assessments and intake for new program participants.
  • Assisted in the development of treatment plans based on clinical assessment results.
  • Maintained accurate records of client interactions and progress notes.
  • Facilitated group therapy sessions on topics such as anger management, social skills, communication techniques.
  • Assisted in planning activities that will improve the physical, mental and emotional wellbeing of each client.
  • Used approved crisis intervention techniques to de-escalate situations and maintain staff safety.
  • Monitored clients' behavior to ensure safety within the facility setting.
  • Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
  • Maintained detailed records of patient progress and treatment outcomes.
  • Facilitated group therapy sessions, providing a supportive environment for patient interaction.
  • Ensured a safe and secure environment for patients, adhering to facility safety protocols.
  • Employed motivational interviewing techniques to encourage patient engagement in treatment.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Encouraged development of relevant skills to help overcome specific concerns.
  • Completed detailed documentation of sessions, patient notes and recommendations.
  • Delivered treatments to improve client functionality and environmental adjustment.

Case Manager

Region 3 Mental Health
Pontotoc, MS
08.1999 - 08.2004
  • Conducted comprehensive assessments of client needs and service requirements.
  • Developed individualized care plans in collaboration with clients and families.
  • Coordinated access to mental health services and community resources for clients.
  • Monitored client progress and adjusted care plans as necessary for effectiveness.
  • Facilitated group therapy sessions to enhance client skills and social support.
  • Maintained accurate documentation of client interactions and treatment progress.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Monitored client progress through regular follow-up contacts.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Developed individualized care plans with input from clients and their families.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Provided referrals to appropriate health care providers or other community resources.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Conducted home visits to assess the safety of living environments for clients.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Assisted individuals with eligibility for available benefits.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Transitioned clients to different providers based on progress or needs.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
  • Supported family members by providing information on local support groups.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Developed and maintained relationships with community resources and service providers.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Conducted initial assessments to determine client eligibility for programs and services.
  • Assisted clients in setting realistic goals and developing action plans.
  • Educated clients and their families about their rights and available community resources.
  • Evaluated program effectiveness and suggested improvements based on client outcomes.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Determined organizational policies regarding program eligibility, requirements and benefits.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Provided hands-on and proactive leadership to community services staff.
  • Implemented and evaluated staff, volunteer or training programs.

Support Therapist

Region 3 Mental Health
Okolona, Mississippi
08.1993 - 08.1999
  • Provided therapeutic support to individuals facing mental health challenges.
  • Developed personalized treatment plans tailored to client needs and goals.
  • Conducted individual and group therapy sessions to promote emotional well-being.
  • Collaborated with interdisciplinary teams to coordinate comprehensive care strategies.
  • Utilized evidence-based techniques to address various psychological issues effectively.
  • Facilitated crisis intervention sessions for clients in acute distress situations.
  • Maintained accurate client records and documentation for treatment progress tracking.
  • Educated clients on coping strategies and tools for managing daily stressors.
  • Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
  • Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
  • Attended trainings, workshops related to current trends in the field of psychology, mental health counseling.
  • Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
  • Documented all interactions with clients according to agency policy and procedures.
  • Provided psychoeducation on topics such as stress management, anger management, parenting skills.
  • Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals.
  • Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
  • Monitored client's progress throughout the course of therapy by tracking goals set in treatment plan.
  • Collaborated with multidisciplinary teams to ensure continuity of care for each client.
  • Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
  • Provided crisis intervention services when needed.
  • Provided psychotherapy services to individuals, couples, and families.
  • Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
  • Participated in regular case reviews with other clinicians to discuss client progress.
  • Identified environmental factors that may be contributing to client's symptoms and collaborated with them to create an action plan for change.
  • Facilitated group therapy sessions for clients with similar issues or diagnoses.
  • Communicated with school personnel, probation officers, psychiatrists, and other professionals regarding client progress.
  • Engaged in outreach activities within the community to increase awareness about available resources for mental health support.
  • Delivered appropriate therapy based on diagnosis and individual needs.
  • Maintained progress notes and documentation for patient health records.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Performed comprehensive assessments for each patient.
  • Conducted mental health counseling using evidence-based practice and clinical models.
  • Evaluated substance use disorders and related mental health issues.
  • Utilized meditation, guided imagery and reiki with patients and families.
  • Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
  • Led group therapy for students with focus on self-advocacy and empowerment.
  • Facilitated and obtained appropriate authorizations for care.

Youth Counselor

Community Counseling Services
West Point, Mississippi
08.1991 - 08.1993
  • Facilitated group discussions to address youth challenges and promote open communication.
  • Developed individualized action plans to support personal and social development needs.
  • Conducted intake assessments to gather information and understand client backgrounds.
  • Organized recreational activities to enhance teamwork, trust, and social skills among participants.
  • Collaborated with families to provide resources and strategies for effective parenting.
  • Monitored and documented youth progress in counseling sessions for accurate reporting.
  • Implemented crisis intervention techniques to ensure safety during high-stress situations.
  • Engaged with community organizations to create partnerships that benefit youth programs.
  • Supervised youth group members to maintain organized and safe environment.
  • Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
  • Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
  • Helped clients develop social skills needed for successful interactions with peers.
  • Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
  • Counseled individual youth and small groups on presenting needs and concerns.
  • Communicated with challenged and troubled children in effort to exact positive impact and influence.
  • Actively sought out innovative approaches to working with challenging youth populations.
  • Documented actions and incidents associated with youth program participants.
  • Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
  • Assisted youth with practicing coping skills to achieve completion of treatment goals.
  • Advised parents and guardians regarding issues related to the development of adolescents.
  • Provided crisis intervention services in emergency situations.
  • Conducted assessments to identify mental health needs of youth.
  • Maintained accurate records of client information including progress notes and case files.
  • Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
  • Collaborated with counselors and parents to report youth behavior and progress.
  • Monitored and cared for youth in carefully controlled environment to promote safety.
  • Organized recreational activities that promote physical activity and healthy lifestyle choices.
  • Assisted clients in developing coping strategies for managing stressors.
  • Implemented behavior modification programs designed to reduce disruptive behaviors.
  • Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
  • Planned guidance and counseling programs to meet identified priorities and program objectives.
  • Improved children's behavior through coping skills and other therapeutic interventions.
  • Utilized de-escalation techniques aligned with trauma-informed care model, driving intervention strategy.
  • Participated in multidisciplinary team meetings to discuss best practices for clients' treatments.
  • Monitored progress of clients towards goals established in treatment plans.
  • Provided individual, group, and family counseling services to youth.
  • Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem solving.
  • Transported and supervised youth to facilitate off-site appointments and recreational activities.
  • Advised children and helped to foster improved levels of self confidence.
  • Developed individualized treatment plans based on assessment results.
  • Advocated on behalf of clients when necessary to ensure proper access to services they need.
  • Applied proper methods and procedures to physically restrain juveniles.
  • Educated families about available community resources for their children's needs.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Encouraged development of relevant skills to help overcome specific concerns.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Coordinated resources to support clients and help each achieve targets.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Met with clients to understand individual needs and develop personalized counseling plans.
  • Counseled clients physical, mental factors impacting personal success.
  • Delivered treatments to improve client functionality and environmental adjustment.

Correctional Officer

Mississippi Department of Correction
Drew, Mississippi
08.1990 - 08.1991
  • Monitored inmate behavior to ensure safety and security within the facility.
  • Conducted regular inspections of cells and common areas for contraband.
  • Responded to emergencies, including fights or medical incidents, following protocols.
  • Assisted with inmate transportation to court appearances and medical appointments.
  • Documented daily activities and incidents in reports for review by supervisors.
  • Enforced facility rules and regulations to maintain order among inmates.
  • Collaborated with team members during shifts to ensure effective communication.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Performed head counts, checking cells for missing inmates.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Conducted fire, safety and sanitation inspections.
  • Issued clothing, tools and other authorized items to inmates.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Distributed commissary items and dispensed prescribed medication to prisoners.

Education

Master of Arts - Criminal Justice

Everest College
Pompano Beach, FL
03-2012

Bachelor of Arts - Criminal Justice

University of Mississippi
University, MS
05-1989

Skills

  • Crisis intervention
  • Case documentation
  • Care coordination
  • Client advocacy
  • Service planning
  • Problem solving
  • Emotional support
  • Conflict resolution
  • Time management
  • Self-care strategies
  • Effective communication
  • Team leadership
  • Assessment and evaluation
  • Professional boundaries
  • Public safety
  • Crisis management
  • Intervention planning
  • Self motivation
  • Crisis response

Certification

  • Certifications Case Manager

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$45000/yr - $200000/yr

Timeline

Crisis Case Manager

Lifecore Health Group
10.2024 - Current

Group Home Manager

Lifecore Health Group
08.2015 - 10.2024

Case Manager

Lifecore Health Group
08.2006 - 08.2015

Pre release Counselor

Mississippi Department Of Corrections
03.2005 - 07.2006

counselor Tech

Mildcreek behavioral center
08.2004 - 03.2005

Case Manager

Region 3 Mental Health
08.1999 - 08.2004

Support Therapist

Region 3 Mental Health
08.1993 - 08.1999

Youth Counselor

Community Counseling Services
08.1991 - 08.1993

Correctional Officer

Mississippi Department of Correction
08.1990 - 08.1991

Master of Arts - Criminal Justice

Everest College

Bachelor of Arts - Criminal Justice

University of Mississippi

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James Wortham