Arian Silver

I took over dealership from previous long time GM during COVID. Since then have worked diligently to change the culture of the dealership to promote employee retention and growth. We have consistently broken Sales and Profitability records in every department (Sales, Service, Parts) over the last 2 and a half years while maintaining class leading CSI in both Fixed and Variable. I also do the majority of purchasing for the Used Car Departments inventory.

• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Formulated policies and procedures to streamline operations.
• Assisted in recruiting, hiring and training of team members.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Under my leadership our dealership became one of the top performing Mazda dealers in New Car Sales and Used Car Sales while maintaining excellent CSI. We also became the leader in Mazda Certified Used car sales in the District.
• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Formulated policies and procedures to streamline operations.
• Assisted in recruiting, hiring and training of team members.

• Managed and trained a staff of 10-15 sales professionals
• Helped to maintain or dealer as part of Precision Team for Acura
• We were consistently one of the highest ranked Acura dealers in New
• Car sales, Certified Used Car Sales and Overall Gross Profit in our Zone and District
• Our CSI was also one of the highest in the nation year after year
• Managed Service Loaner Fleet
• Determined what and when to convert to Certified inventory
• This in turn helped us to be the second highest volume Acura dealer on the entire west coast for annual Certified Acura sales multiple years in a row
• Used vAuto Provision daily to assess trade values and market current inventory effectively
• Helped to create new car marketing strategies to drive new car sales
• Worked in conjunction with Used Car Manager to weekly review Used Car/Cerified Car marketing strategy and pricing
• Successfully ran Used Car Satellite lot for over a year, helping to make it one of the highest grossing stores in the Tonkin Organization during a difficult economy
• Helped to train and support thriving Internet dept
• Held daily meetings with Internet Staff
• Was integral in sending responses and effectively negotiating via email, text and phone calls
• Hire, train, and evaluate personnel in sales, promoting or terminating workers when appropriate
• Establish and implement policies, goals, objectives, and procedures for sales department.

• Consistantly was the Sales Manager with both highest volume and highest gross average profit front and back
• Helped to create new car marketing strategies to drive new car sales
• Hire, train, and evaluate personnel in sales, promoting or terminating workers when appropriate.

• Examine, evaluate, or process loan applications
• Prepare and execute all DMV and Financial Documents necessary
• Submit loan applications for approval thru CUDL, Dealertrack and AHFC
• Explain and sell aftermarket products and service contracts
• Maintain deal flow and funding.

• Hire, train, evaluate and fire personnel in sales
• Negotiate prices and terms of sales agreements
• Answer customers' questions about products, prices, availability, or credit terms
• Instruct staff on how to handle difficult and complicated sales
• Assign employees to specific duties.

• Hire, train, evaluate and fire personnel in sales
• Negotiate prices and terms of sales agreements
• Answer customers' questions about products, prices, availability, or credit terms.

• Instruct staff on how to handle difficult and complicated sales
• Assign employees to specific duties
• Greet customers and ascertain what each customer wants or needs
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Maintain records related to sales
• Estimate and quote trade-in allowances
• Demonstrate use or operation of merchandise.