Ariana Arbelaez
Clayton,NC
Summary
Dependable medical team member with experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Impact Family Chiropractic
Clayton, NC
10.2022 - Current
- Greeted patients, verified insurance and collected co-payments.
- Maintained patient records and updated information in the electronic health record system while strictly adhering to HIPAA regulations.
- Prepared treatment rooms as well as assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Performed administrative tasks such as scheduling, filing medical documents, answering phones and responding to emails.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Educated patients about chiropractic care to help achieve health goals.
Shift Lead
Juice Vibes
Clayton, NC
04.2021 - 11.2022
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Responded to customer inquiries and complaints in a professional manner.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Johnston Community College
Smithfield, NC05-2027
Associates of Accounting And Finance - Accounting And Finance
Johnston Community College
Smithfield, NC12-2024
Skills
- Insurance Verification
- Treatment tracking
- Medical Terminology
- Microsoft and Excel proficiency
- Appointment Scheduling
- Patient Care Coordination
- Effective written and verbal communication
- Healthcare knowledge
- Patient Care
Certification
- CNA Certification - Expected 12/2024
References
References available upon request.
Timeline
Chiropractic Assistant
Impact Family Chiropractic
10.2022 - Current
Shift Lead
Juice Vibes
04.2021 - 11.2022
Associate of Applied Science - Diagnostic Medical Sonography
Johnston Community College
Associates of Accounting And Finance - Accounting And Finance
Johnston Community College